Status “bounced” of working email addresses

  • Henk Barreveld

    (@henk-barreveld)


    3 years ago

    Hello,

    I am using MailPoet on a membership website, to send automatic email messages about new posts (a service anybody can subscribe to) and to send occasional messages to all club members only.

    A few of these member subscribers have the status “bounced”. I can change these back to “subscribed”, but a little later (I guess after a new message has been sent by MailPoet) their status is back to “bounced”. I am using the MailPoet sending service.

    Strange enough, the email addresses seem to be perfectly all right; messages I send to them with a normal email client are received correctly.

    Is there a way for me to check in MailPoet what went wrong when it tried to send the messages?

    Thank you for your help!

    The page I need help with: [log in to see the link]

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