Scrolling problem with phones

  • Resolved sagiib

    (@sagiib)


    2 years, 11 months ago

    Hi,

    I have a very simple website that has been working perfectly since I launched it 2 years ago.

    But since few weeks ago I realized there’s a problem that happens when scrolling through a phone device. When loading the page, it takes a few seconds before you are able to scroll down, that happens as well while navigating through the website; everytime you go to a new page, it takes a few seconds before being able to scroll.

    It works perfectly fine from a computer.

    I have everything updated and it’s optimized. This one:

    https://www.samueldan.com

    I read this kind of issue is usually caused by the theme, so I changed the theme and it worked fine, so it seems that my theme Neve is the caused here.

    I’m pretty new here and have no idea what to do or what I can try.

    Anyone has any advice of what I can do to try to fix this?

    Many thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @sagiib!

    Thanks for choosing Neve!

    Unfortunately this issue doesn’t occur on my test instances. However, it could be possible to fix it by adding the code below in the Additional CSS section within the Customizer.

    @media only screen and (max-device-width:800px) {
html{
    overflow-x: visible !important;
}
}

    I tested it on your site using the Inspector element and it worked on my end.

    Let me know how this works for you!

    Have a nice day!

    Thread Starter sagiib

    (@sagiib)

    It seems this worked, thanks so much!

    I honestly haven’t much idea about web developing, but I just included that code within the SIMPLE CSS plugin and it worked ??

    Hi @sagiib!

    I’m glad to hear the code worked and the issue is solved now. Thanks for letting me know!

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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