W3 Total Cache has made my WordPress Site Unusable

  • Resolved jryanjp

    (@jryanjp)


    3 years ago

    I deactivated and removed W3 Total Cache but it keeps giving me errors and it is preventing me from updating or installing ANY plugins on my WordPress site. I just want this thing GONE and OFF MY SYSTEM. How can you create a plugin that doesn’t completely remove itself when you delete it?

    I have followed the advice on another thread and I have already done the following:

    • Turned off all caching and clear all cache
    • Deactivated W3 Total Cache plugin
    • Removed W3 Total Cache plugin
    • Removed advanced-cache.php
    • Removed object-cache.php
    • Removed db.php
    • Removed wp-content/cache folder
    • Checked .htaccess for any W3 Total Cache references
    • Removed cache directive from wp-config.php
    • Rebooted the server

    But STILL I get the error “W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /bitnami/wordpress/wp-content/object-cache.php.” on my admin console. Even though W3 Total Cache plugin has been deleted.

    I need to COMPLETELY REMOVE this plugin. How can I do that? Why is it so hard?

    • This topic was modified 3 years ago by jryanjp.
    • This topic was modified 3 years ago by jryanjp.

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Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @jryanjp

    I am sorry bout the issue you are experiencing and I am happy to assist you with this.

    In 90% of the cases, once W3 Total Cache is Deactivated and deleted via the admin console, all files including the .htaccess rules are removed. In the remaining 10% of the cases, this type of issue may occur for some reason.
    Have you also deleted the wp-content/w3tc-confgih/master.php?
    If possible, please reinstall the W3 Total Cache plugin using the zip file (upload the plugin manually) and activate it. Once activated check the settings and see if the OC is enabled. If so, disable the Object Cache save all settings, and purge the cache.
    See if you are still getting the notification.
    If not, deactivate the plugin and delete it from the admin console.
    Let me know if this helps and also if you are still experiencing the problem, drop us a note via the website so I can check for some more details.

    Thanks!

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    No activity for a week.
    Marking topic as resolved!

Viewing 2 replies - 1 through 2 (of 2 total)
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