Conflict with Divi Theme

  • grafema

    (@grafema)


    3 years ago

    Hello,

    I am tring to use your plugin with my Divi website, but I can not display properly the Gift Cart Page (screen –> https://nimb.ws/iY6QN4).
    I use Divi Builder to make custom Product Page. A create a new Product Page in Divi Builder only for the Gift Card product, and also using the shortcode… but it does not work.
    Can you help me?

    Thank you.

    Regards,
    Virna

Viewing 4 replies - 1 through 4 (of 4 total)
  • Héctor.G

    (@hectorgc)

    Hello there,

    Unfortunately, since we use default WooCommerce hooks to display our fields, if you change the behavior of that hooks with a page builder, it won’t look as intended.

    In order to fix this, we need you to send us the URL of the page you are having trouble, so we could try different solutions directly there.

    Let us know, please.

    Thread Starter grafema

    (@grafema)

    Hello,

    the URL is hidden at the moment because the e-commerce is already working.
    Can I send you privately the credentials to login?

    Thank you very much!

    Héctor.G

    (@hectorgc)

    Hello there,

    Unfortunately, we are not allowed to give you that kind of support with the free versions, we can only work through www.ads-software.com so nothing should be private, sorry.

    Have a nice day!

    honigvogel

    (@honigvogel)

    Same here. If you go under “My account”, the “gift cards” menu element directs to 404 page.

Viewing 4 replies - 1 through 4 (of 4 total)
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