Neve Doesn’t apply global styles after upgrading to version 3.0.10

  • Resolved Jose

    (@josedev)


    3 years ago

    Hello everyone,

    I just updated from v3.0.9 to v3.0.10, and I realize that Neve doesn’t apply any global styles. Until the moment of updating I have not had any problem of this type.

    However, in the preview of the theme settings, it does apply the global styles defined, the same thing happens in the gutenberg editor. But this does not happen when the page is visited

    For example, when I’m editing the theme options, the changes are applied:
    Styles applied

    The same thing happens with the Gutenberg editor, when I’m editing:
    Editing with gutenberg

    But once I visit the page, the styles do not apply:
    When I visit the site

    The same thing happens with font and colors defined in the theme, it seems that later it cannot recover the css variables

    Thanks for your help

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • luciamarinescu

    (@luciamarinescu)

    Hello @josedev!

    Thanks for choosing Neve!

    I tried to replicate this on my test instance, but the global styles work as expected for me with the latest version, as you can see in this example where I changed the default font with Source Code Pro and the changes were visible after publishing the page too. I also tested this with global colors and it worked properly as well. Please try to clear the cache and check if the issue is solved this way.

    Have a nice day!

    Thread Starter Jose

    (@josedev)

    Hello @luciamarinescu, thanks for your answer,

    I already tried cleaning all my cache, even I tried to open the site from a pc where i never opdened it before.

    Let me let you the url in order to make more comprehensible the issue:

    [ redundant link removed ]

    Thanks for your time

    Thread Starter Jose

    (@josedev)

    The web site:
    [ redundant link removed ]
    What I see when I’m edditing from edit Neve Theme options:
    https://ibb.co/fr4N7Gc

    What I see when I’m edditing with Guttenberg:
    https://ibb.co/Nx0fSF7

    What I see when I visit the site:
    https://ibb.co/Tk6Qx0q

    I make this change in wp-config.php in order to force https:
    https://ibb.co/Q6BGd85

    I checked the database table to make sure that is correct:
    https://ibb.co/tHqSW7T

    This is What I see from my config from my Dashboard WP:
    https://ibb.co/JqVWRqs

    Thank you for your attention.

    Mat

    (@mateithemeisle)

    Hello @josedev ,

    Thank you for sharing the images!

    Have you tried verifying for plugin conflicts?

    Please deactivate all plugins and see if the issue persists. If not, then start reactivating the plugins one by one whilst checking for the issue until you find the culprit!

    Also, have you recently switched to an SSL certificate? (HTTP vs HTTPS)

    Thank you and we’ll await your answer!

    Thread Starter Jose

    (@josedev)

    Hello @mateithemeisle,

    I tried to deactive all my plugins, but it seem that there are no conflicts within plugin and neve o wp version.

    My plugins:

    -Maintenance
    -Ultimate Addons for Gutenberg
    -UpdraftPlus – Backup/Restore
    -WPML Multilingual CMS

    We recently updated our SSL certificate, and we don’t know for sure, but it can be that in some moment the website was without SSL, it was http I mean.

    Thank you for your reponse and help

    Jose

    Mat

    (@mateithemeisle)

    Hello @josedev ,

    Thank you for checking for plugin conflicts!

    Now we can troubleshoot the SSL certificate idea. Please make sure to create a backup of your website before committing to any changes.

    This problem occurs when the server has a difference in URLs. For example, if you started your website without an SSL certificate (meaning you don’t have that lock appearing in the search bar of the browser) and at some point, you add it, then it is possible that your CSS will load from an HTTP address which now is actually HTTPS, thus the server won’t load the instructions.

    To solve this it’s better if you first check in the Dashboard > General Settings and see if your website is HTTP or HTTPS. If you have an SSL certificate activated on your website it should be HTTPS.

    If you don’t have access to these settings or they are greyed out, it means the URL is hardcoded into the wp-config.php file. In this case, we would suggest getting in contact with your hosting provider and ask for help. However, if you want to try and fix it yourself you could try the below method.

    Here are the steps to follow.

    In order to change that, you have to update the file manually with the help of an FTP client. I know it might sound like a lot of work but if you follow the below steps precisely you’ll get it done in no time.

    1) First backup your site to be safe in case something goes wrong.

    2) Download an FTP client of your choice. ( here are some suggestions)

    3) Simply connect to your website using an FTP client and edit the wp-config.php file. You need to add the following code just above the line that says ‘That’s all, stop editing! Happy publishing’.

    CODE TO BE ADDED:

    define( 'WP_HOME', 'https://yourwebsite.com' );

define( 'WP_SITEURL', 'https://yourwebsite.com' );

    Thank you and please let us know if this worked for you!

    Thread Starter Jose

    (@josedev)

    Sorry for my delay in answering,

    At the end my problem was solved with the release of the new version of Neve theme (3.0.11).

    Thank you very much for your attention and patience!!!

    We’re glad to hear the issue is solved now and everything works properly for you! Thank you for letting us know!

Viewing 8 replies - 1 through 8 (of 8 total)
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