Registration forms are being blocked by CleanTalk. How can I allow good ones.

  • Resolved Gary Gordon

    (@garymgordon)


    3 years ago

    A WordPress registration form seems to be blocking them all when using CleanTalk. How can I allow registration requests from good email accounts to come through yet still block those that would be SPAM. Is this possible? I don’t want to have to approve or deny registration requests (in CleanTalk) manually. I was hoping CleanTalk would allow registration forms (that were from a good looking email address, etc.) to come through without any issue yet block registration forms that were either from email addresses that had a bad reputation, or registration forms that might have had spammy content added to them, etc.

    What can I expect from CleanTalk with regard to blocking “bad” registration forms and allowing “good” registration forms?

    Is there anything I can control to limit how CleanTalk blocks my registration form submissions?

    Please let me know.

    Gary

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support katereji

    (@katereji)

    Hello.
    The CleanTalk plugin must block registration with “bad” emails and allow with “good” ones. All lists of these emails are constantly changing, this is a complex system. If the plugin blocks all requests we need to investigate it. Could you please tell us the URL of the webform? We would like to test it.

    Thread Starter Gary Gordon

    (@garymgordon)

    Can you please provide me with an email address that I can email you at, to send you the domain? It’s not for public display so I don’t want to post it here. Please let me know. – Gary

    Plugin Support sergecleantalk

    (@sergecleantalk)

    You can use [email protected] or create a ticket in our private Ticket System:

    https://cleantalk.org/my/support/open

    Plugin Support katereji

    (@katereji)

    Hello.
    We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved”.
    If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)
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