Email Customer Note Woocommerce

  • Resolved Flávio

    (@fuba182)


    3 years ago

    Hi

    Is it possible to create a function to trigger email customer notes only when two notes are added to the order?

    We automatically receive two notes from our system, which has an interval of seconds between the two notes… and two separate emails are sent, almost at the same time.

    two notes added to the order almost simultaneously

    This has caused problems with not viewing emails.

    Is it possible to create a rule to trigger the customer notes email when two notes are added to the order?

    So I believe that we would avoid the problem of the customer receiving two simultaneous emails and not realizing it.

Viewing 3 replies - 1 through 3 (of 3 total)
  • MayKato

    (@maykato)

    Hello,

    You may want to check out AutomateWoo – which sends emails based on workflows you create with different triggers (trigger can be restricted to order notes which contain certain keywords.)

    https://automatewoo.com/docs/

    Thread Starter Flávio

    (@fuba182)

    Hello @maykato

    thanks for the help, these customizations were what i needed.

    Margaret S. woo-hc

    (@margaretwporg)

    Glad to hear it – thanks for letting us know!

    I’m marking this thread as resolved. If you have further questions, feel free to create a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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