• Resolved fedehd

    (@fedehd)


    Hello,
    I have updated the plugin with the latest version and the website I am building crashed showing “There has been a critical error on this website”.
    I was able to deactivate the plugin and the website was back online. Everytime the plugin is active, the site crashes.

    I received the following error via email:

    Error Details
    =============
    An error of type E_ERROR was caused in line 17 of the file /web/htdocs/www.honeydealz.com/home/wp-content/plugins/woolementor/widgets/product-upsell/product-upsell.php. Error message: Uncaught Error: Call to undefined function codexpert\Woolementor\woolementor_get_widget_id() in /web/htdocs/www.honeydealz.com/home/wp-content/plugins/woolementor/widgets/product-upsell/product-upsell.php:17
    Stack trace:
    #0 /web/htdocs/www.honeydealz.com/home/wp-content/plugins/woolementor/src/Widgets.php(106): codexpert\Woolementor\Product_Upsell->__construct()
    #1 /web/htdocs/www.honeydealz.com/home/wp-includes/class-wp-hook.php(303): Codexpert\Woolementor\Widgets->register_widgets()
    #2 /web/htdocs/www.honeydealz.com/home/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
    #3 /web/htdocs/www.honeydealz.com/home/wp-includes/plugin.php(470): WP_Hook->do_action()
    #4 /web/htdocs/www.honeydealz.com/home/wp-content/plugins/elementor/includes/managers/widgets.php(99): do_action()
    #5 /web/htdocs/www.honeydealz.com/home/wp-content/plugins/elementor/includes/managers/widgets.php(235): Elementor\Widgets_Manager->init_widgets()
    #6 /web/htdocs/www.honeydealz.com/home/wp-content/plugins/elementor/modules/usage/mo

    Could you please have a look at it and let me know how to fix it?
    Where can I find the previous version of the plugin? I would like to reinstall it while the issue will be fixed.

    Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hey, I’m having a similar issue with my website. I’m not yet sure how to fix it but, to get around the problem, I’ve temporarily reinstalled Version 3.0.0 which you can find here (at the very bottom of the page)

    Thread Starter fedehd

    (@fedehd)

    Thanks a lot @qabd!
    I have just reinstalled the previous version and it is working fine.
    Before update again, I will wait for a fix of the 3.0.1!

    Nice, glad I could help out! Hopefully, the plugin creators will find a more substantial solution soon.

    Plugin Author Nazmul Ahsan

    (@mukto90)

    We’re working on it @qabd and @fedehd
    Thanks for the heads up.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘update to Version 3.0.1’ is closed to new replies.