Redirect to wrong URL when connecting Site Kit

  • Resolved Attila

    (@nbknbknbk)


    3 years ago

    I have used the Site kit plugin and the same file backup we have used on the staging site. When on the site Kit dashboards I want to connect Site Kit (“Sign in with Google” button) it’s redirecting to the staging site. Tried to change site URL in the WP admin general settings (https -> http). I tried to reinstall the pluging.

    • This topic was modified 3 years ago by Attila.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for reaching out. If you’ve restored a site from a backup then you may wish to reset the plugin before attempting setup once more (Tools > Available Tools > Reset Site Kit). This will reset the site URLs associated with your site, on the Site Kit service. Note that if you reset all connected services must be connected once more, and all previously connected users must once again setup the plugin.

    Let me know if you have any questions with the above, or how you get on after attempting the reset.

    Plugin Support James Osborne

    (@jamesosborne)

    @nbknbknbk Just following up with you to check whether you’ve been able to get Site Kit connected after performing a reset?

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)
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