Asset Optimization list is empty

Hi @visitors

I hope you’re well today and thank you for your question!

Some of the common reasons for such issue are:

– another asset optimization plugin – or a feature e.g. from theme – “kicking in” and overtaking Hummignbird’s one
– some additional cache interfering; in most cases it’s a server-level cache (often object cache but not only, it can be pretty much any other type of it) or a CDN

Did you already checked against it and can you confirm none of that is involved?

If yes, then also please try this:
– disable Asset Optimization
– clear all caches (if there is any)
– and wait a few more hours
– then enable Asset Optimization back and try to re-check files again

If this still doesn’t help, can you share a link to your site so I could take a look (from outside, no access credentials here please!) and also let me know about
– what hosting are you using?
– what’s the PHP version?
– is it Apache or Nginx or “Apache + Nginx” kind of configuration?

Best regards,
Adam

Hi. Thank you for your answer. It could be this one:

– some additional cache interfering; in most cases it’s a server-level cache (often object cache but not only, it can be pretty much any other type of it) or a CDN

I was complaining to my hosting yesterday that everything works slow and they did this:

“We would like to inform you that we have enabled the following hosting features for your account which will improve the performance of your website and the resource consumption:

chganged PHP versiom to 7.4
increased the Memory limit which your website could use.
enabled Leverage Browser Caching by inserting custom rules in the .htaccess file of the website. (I deleted this because plugin is already doing the same job)
optimized the performance of your website by tweaking the way Apache handles requests.
enabled GZip compression for your domain.
enabled the oPcache PHP extension which compiles and caches a PHP script without executing it”

Should I tell them to revert some of these things?

`If yes, then also please try this:
– disable Asset Optimization – I can’t. That option disappears
– clear all caches (if there is any) – I did, but doesn’t help
– and wait a few more hours – That’s what I do and it comes back

First I thought it’s Google Site Kit making this problem. I installed it a week ago and didn’t see any problems, but yesterday after updating things on the server, I started to experience problems.

– another asset optimization plugin – or a feature e.g. from theme – “kicking in” and overtaking Hummignbird’s one – I don’t have other optimization plugins. Just Hummingbird. I guess Yoast SEO plugin doesn’t interfere with Hummingbird.

As for Apache, I am not sure which one is it. Where I can see that? I use cPanel.

Thank you.

Hi @visitors

Thank you for the update.

If they update the htaccess it means you are using Apache server,

The steps that the hosting provider did are good, if the problem persists the next test would be a Full plugin conflict test.

Make sure to have a Full backup of your website, and follow the plugin conflict test workflow from this link: https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

Let us know the result you got.
Best Regards
Patrick Freitas

Thank you. I will test and let you know if the problem still continues to happen.

Have a nice day.

Hi @visitors,

Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

Best Regards
Nithin