attachments

I would like to point out that even the forms on which there is no conditional, the attachments are not sent in the reception email.

First thing I hear about this. Can you verify that it is not related to your theme or another plugin? Please also create an example form here, so I can test with the same form as you: https://conditional-fields-cf7.bdwm.be/form-tester/?test-form=blank+form

Hello,

I thank you for your feedback.

I am using the Astra theme.
I think and hope that this is not due to the theme in view of the number of downloads.
Otherwise you would already know.

Below is the code for one of the forms I use.

However, even the forms where there is no conditional, the attachments are not transmitted.

As soon as I deactivate your plugin it works fine.

I don’t see why at all

I thank you in advance.

Regards

<div id="formulaire-responsive" class="clearfix">

<div class="rang-form">
<div class="demi-colonne">Votre prénom [text* first-name]</div>
<div class="demi-colonne">Votre nom [text* last-name]</div>
</div>

<div class="rang-form">
<div class="demi-colonne">Email [email* your-email]</div>
<div class="demi-colonne">Téléphone [text* your-phone]</div>
</div>

<div class="rang-form">
<div class="colonne">Je suis[radio radio-31 use_label_element default:1 "un(e) Pompiers de Paris" "un(e) ancien(ne) Pompiers de Paris" "un(e) conjoint(e)" "un(e) Militaire"]</div>
</div>

[group group-bspp clear_on_hide]
<div class="rang-form">
<div class="colonne">Votre matricule[number* number-351 min:10000 max:150000 class:colonne]</div>
</div>
[/group]

[group group-conjoint clear_on_hide]
<div class="rang-form">
<div class="colonne">Matricule de votre conjoint(e)[number* number-351 min:10000 max:150000 class:colonne]</div>
</div>
<div class="rang-form">
<div class="colonne">Nom de votre conjoint(e)[text* name-ctp]</div>
<div class="colonne">Prénom de votre conjoint(e)[text* first-ctp]</div>
</div>
[/group]

[group group-militaire clear_on_hide]
<div class="rang-form">
<div class="colonne">Votre NID [number* number-351 min:10000 max:150000 class:colonne]</div>
</div>
<div class="rang-form">
<div class="colonne">Suivi par un Conseiller DEFMOB[select* menu-769 include_blank "PDM Nord-Est" "PDM IDF - MRO" "PDM Ouest" "PDM Sud-Ouest" "PDM Sud Est"]</div>
</div>
<div class="rang-form">
<div class="colonne">Nom de votre conseiller[text* name-ctp]</div>
<div class="colonne">Prénom de votre conseiller[text* first-ctp]</div>
</div>
[/group]

<div class="rang-form">
<div class="colonne">Numéro de l'offre [number* number-355 min:1 max:9999999 class:colonne id:refId]</div>
</div>

<div class="rang-form">
<div class="colonne">Lien de l'offre [text* menu-599 class:colonne id:jobPermalien]</div>
</div>

<div class="rang-form">
<div class="colonne">Votre message  [textarea* your-message]</div>
</div>

<div class="rang-form">
<div class="colonne">Laissez nous votre CV [file file-900 limit:1048576 filetypes:doc|docx|pdf class:colonne]</div>
</div>

[acceptance acceptance-588] j'accepte les conditions générales d'utilisation. [/acceptance]

<div class="rang-form">
<div class="colonne">[submit "Envoyer"]</div>
</div>

</div><!--fin de formulaire-responsive-->

Just tested your form and it works fine, so it’s definitely a plugin/theme conflict.

Please try disabling all your plugins except for CF7 and Conditional fields and try again. The problem should be gone. Then gradually enable plugins again until you find the one that’s causing the problem.

More tips on debugging here: https://conditional-fields-cf7.bdwm.be/docs/troubleshooting/does-not-work-with-a-third-party-theme-or-plugin/

You can test your form here: https://conditional-fields-cf7.bdwm.be/form-tester/?hash=c52216a33f26a0af9d40a7bd2a0f795c