Can’t scroll down in the gallery

  • Resolved studiobtbob

    (@studiobtbob)


    3 years, 3 months ago

    Hello, on my galleries the first images are showing but it’s not possible to scroll down as long as all the images are loaded, or I can go fullscren and not fullscreen to be able to scroll down more.

    The bar doesn’t fit to the size of the gallery.

    I tried sequential and lazy load, it doesn’t seems to change anything.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support beatrice12

    (@beatrice12)

    Hello @studiobtbob,

    Thank you for reaching out!
    I recommend installing this plugin: https://www.ads-software.com/plugins/health-check/
    After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

    Go to its troubleshoot mode and only activate FTG and see if it works correctly with the default theme and no other plugins.
    If it does then activate the plugins one by one until you find the culprit.

    Please let me know how it goes!

    Warmly,
    Beatrice.

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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