Stripe account not changing

  • Resolved kiansalout

    (@kiansalout)


    3 years, 3 months ago

    after hours of chat with stripe customer service, I found that After your latest update, my Stripe account connection magically switched to my old stripe account.Also My API Keys are now changed to older ones.
    Very Weird!!
    Anyways, I tried to change the API Keys to my Current Stripe account but after I save I see again It connects back to the old account. I’ve tried completely disconnecting Stripe and connect again Also I’ve tried the option “Enter account keys (advanced)” but it ends up with the same issue of connecting to the old account.
    I’ve cleared and disabled caching but no luck!
    Can you help me?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Chris Moreira – a11n

    (@chrism245)

    Hi @kiansalout!

    This is not a common behavior. Can you try to delete any cache plugin from your site, and try again?

    If that doesn’t work, can you provide a screenshot of this error? You can paste it here, https://snipboard.io/, then send me the URL it provides, so I can view the screenshot.

    Hi there,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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