Error: Cannot resolve iframe with unknown index “0”

Howdy @jeromebart,

`On my checkout page, since I’ve activated stripe, I’have this error spamming in
the console on safari:
Error: Cannot resolve iframe with unknown index “0”

and a different one on chrome :
Error handling response: TypeError: Cannot read properties of null (reading ‘skipAnalysis’)`

This sounds quite frustrating!

I tested this with Stripe 5.8.1 on my test site, but I cannot replicate the issue.

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Also, this kind of problem could be caused by a conflict with your theme or with another plugin.
?
The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Let us know how this goes!

Hi,

Thank you for your reply.
I’ve tried but still have the issue

Hi @jeromebart

Thanks for letting us know you attempted the conflict test but still see the issue. We’d like to get a better look at what is running on your site currently, could you please provide us a copy of your site’s System Status? You can find it via WooCommerce > Status.

Sorry I forgot to do that !

Here it is:

### WordPress Environment ###

WordPress address (URL): https://aperochill.ch
Site address (URL): https://aperochill.ch
WC Version: 5.9.0
REST API Version: ? 5.9.0
WC Blocks Version: ? 6.1.0
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.8.0
Log Directory Writable: ?
WP Version: 5.8.2
WP Multisite: –
WP Memory Limit: 128 Mo
WP Debug Mode: –
WP Cron: ?
Language: fr_FR
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.25
PHP Post Max Size: 300 Mo
PHP Time Limit: 30
PHP Max Input Vars: 3000
cURL Version: 7.74.0
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.21-MariaDB-1:10.4.21+maria~stretch-log
Max Upload Size: 300 Mo
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.9.0
WC Database Prefix: wp_735227_
Taille totale de la base de données: 27.16MB
Taille de la base de données: 24.46MB
Taille de l’index: 2.70MB
wp_735227_woocommerce_sessions: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_735227_woocommerce_api_keys: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_735227_woocommerce_attribute_taxonomies: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_735227_woocommerce_downloadable_product_permissions: Données?: 0.02MB + Index?: 0.06MB + Moteur InnoDB
wp_735227_woocommerce_order_items: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_735227_woocommerce_order_itemmeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_735227_woocommerce_tax_rates: Données?: 0.02MB + Index?: 0.06MB + Moteur InnoDB
wp_735227_woocommerce_tax_rate_locations: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_735227_woocommerce_shipping_zones: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
wp_735227_woocommerce_shipping_zone_locations: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_735227_woocommerce_shipping_zone_methods: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
wp_735227_woocommerce_payment_tokens: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_735227_woocommerce_payment_tokenmeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_735227_woocommerce_log: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_735227_actionscheduler_actions: Données?: 0.05MB + Index?: 0.13MB + Moteur InnoDB
wp_735227_actionscheduler_claims: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_735227_actionscheduler_groups: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_735227_actionscheduler_logs: Données?: 0.05MB + Index?: 0.03MB + Moteur InnoDB
wp_735227_commentmeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_735227_comments: Données?: 0.02MB + Index?: 0.09MB + Moteur InnoDB
wp_735227_easy_custom_js_and_css: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
wp_735227_easy_custom_js_and_css_filters: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
wp_735227_e_submissions: Données?: 0.02MB + Index?: 0.27MB + Moteur InnoDB
wp_735227_e_submissions_actions_log: Données?: 0.02MB + Index?: 0.11MB + Moteur InnoDB
wp_735227_e_submissions_values: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_735227_jckwds: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
wp_735227_links: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_735227_options: Données?: 3.45MB + Index?: 0.08MB + Moteur InnoDB
wp_735227_postmeta: Données?: 13.48MB + Index?: 0.73MB + Moteur InnoDB
wp_735227_posts: Données?: 6.52MB + Index?: 0.20MB + Moteur InnoDB
wp_735227_termmeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_735227_terms: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_735227_term_relationships: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_735227_term_taxonomy: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_735227_usermeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_735227_users: Données?: 0.02MB + Index?: 0.05MB + Moteur InnoDB
wp_735227_wc_admin_notes: Données?: 0.05MB + Index?: 0.00MB + Moteur InnoDB
wp_735227_wc_admin_note_actions: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_735227_wc_category_lookup: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
wp_735227_wc_customer_lookup: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_735227_wc_download_log: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_735227_wc_order_coupon_lookup: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_735227_wc_order_product_lookup: Données?: 0.02MB + Index?: 0.06MB + Moteur InnoDB
wp_735227_wc_order_stats: Données?: 0.02MB + Index?: 0.05MB + Moteur InnoDB
wp_735227_wc_order_tax_lookup: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_735227_wc_product_meta_lookup: Données?: 0.02MB + Index?: 0.09MB + Moteur InnoDB
wp_735227_wc_reserved_stock: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
wp_735227_wc_tax_rate_classes: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_735227_wc_webhooks: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

### Post Type Counts ###

acf-field: 6
acf-field-group: 3
attachment: 72
customize_changeset: 7
elementor_library: 17
nav_menu_item: 4
oembed_cache: 3
page: 12
post: 3
product: 8
revision: 753
shop_order: 14

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (19) ###

Advanced Custom Fields PRO: par Delicious Brains – 5.11.1
All-in-One WP Migration Unlimited Extension: par ServMask – 2.42
All-in-One WP Migration: par ServMask – 7.50
ARG MultiStep Checkout for WooCommerce: par ARG Themes – 4.0.2
DynamicConditions: par RTO GmbH – 1.5.1
Easy Custom Js And Css (PRO): par Avirtum – 1.1.2
Ele Custom Skin: par Dudaster.com – 3.1.4
Extras for Elementor: par Namogo – 2.2.51
Elementor Pro: par Elementor.com – 3.5.1
Elementor: par Elementor.com – 3.4.8
WooCommerce Delivery Slots by Iconic: par Iconic – 1.15.1
Loco Translate: par Tim Whitlock – 2.5.5
SVG Support: par Benbodhi – 2.3.19
Temporaire Login Without Password: par StoreApps – 1.7.1
Checkout Field Editor for WooCommerce: par ThemeHigh – 1.5.0
WooCommerce Stripe Gateway: par WooCommerce – 5.8.1
Woocommerce Side Cart Premium: par XootiX – 3.1
WooCommerce: par Automattic – 5.9.0
WP Super Cache: par Automattic – 1.7.4

### Inactive Plugins (8) ###

e-addons EDITOR: par Nerds Farm – 1.9.4
e-addons for Elementor: par Nerds Farm – 2.7.5
Prime Slider: par BdThemes – 2.2.0
Really Simple SSL: par Really Simple Plugins – 5.2.0
Stripe Payment Plugin for WooCommerce: par WebToffee – 3.6.6
WooReer: par Sofyan Sitorus – 2.1.13
WordPress Importer: par wordpressdotorg – 0.7
Yoast Duplicate Post: par Enrico Battocchi & Team Yoast – 4.2

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: CHF (CHF)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Base de la boutique: #11 - /nos-boxes/
Panier: ? La page ne contient pas le code court [woocommerce_cart] ou le bloc woocommerce/cart.
Commander: ? La page ne contient pas le code court [woocommerce_checkout] ou le bloc woocommerce/checkout.
Mon compte: #14 - /mon-compte/
Conditions générales de vente et d’utilisation: ? La visibilité de la page doit être publique

### Theme ###

Name: Apéro Chill
Version: 1.0.0
Author URL: https://polomarco.ch
Child Theme: ? – Si vous modifiez WooCommerce sur un thème parent que vous n’avez pas construit personnellement
nous vous recommandons d’utiliser un thème enfant. Voir?: Comment créer un thème enfant

WooCommerce Support: ?

### Templates ###

Overrides: apero_chill/woocommerce/checkout/form-checkout.php version 2.3.0 est obsolète. La version du noyau est 3.5.0
apero_chill/woocommerce/checkout/review-order.php
apero_chill/woocommerce/checkout/thankyou.php

Outdated Templates: ?
					
					
						Apprenez comment mettre à jour

### Action Scheduler ###

Terminé: 80
Oldest: 2021-10-27 11:28:57 +0200
Newest: 2021-11-25 10:07:12 +0100

### Status report information ###

Generated at: 2021-11-25 17:26:43 +01:00

Hi @jeromebart,

Thanks for the system status report. Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page, so we can dig into this more.

Please include a link to this forum thread, so that we can keep track of what’s already been done.

We will be able to help you further there.