“Add New Images” Button Does Not Work

  • “Add New Images” Button while editing a product does Not Work when clicked on. It usually would open up the gallery to select or upload pictures but absolutely nothing is happening

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator t-p

    (@t-p)

    I recommend asking at your ecommerce theme/plugin support so its developers and support community can help you with this.

    Thread Starter akadex

    (@akadex)

    Even though it’s a WP Page Builder issue?

    Moderator t-p

    (@t-p)

    All free plugins/themes here have their own dedicated support forums.

    Thread Starter akadex

    (@akadex)

    can you provide me with a link? Thanks

    Moderator t-p

    (@t-p)

    Button while editing a product does Not Work

    If you can give me the name of your ecommerce theme/plugin

    Thread Starter akadex

    (@akadex)

    RT-Theme 19

    Moderator t-p

    (@t-p)

    Your currently used RT-Theme 19 theme could not be found in the www.ads-software.com/themes/ directory, as far as I can see: https://www.ads-software.com/themes/search/RT-Theme%2019/

    If this was a custom theme, you may have to go back to your developer team and ask them to make the necessary change(s) to the theme.

    If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product. Commercial products are not supported in these forums.

Viewing 7 replies - 1 through 7 (of 7 total)
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