VOTE POP UP BLOCKED MY BACKOFFICE

  • Resolved moncini

    (@moncini)


    3 years ago

    i installed this plugin and now the pop up asking for a review is blocking my backoffice. Is there a solution or must i delete it?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Josh Kohlbach

    (@jkohlbach)

    Hi @moncini, the modal is 100% dismissible so just press any of the buttons to dismiss and it should go away.

    Let us know if you’re experiencing some different behavior there.

    If you do need to temporarily disable the plugin (ie. if it’s stuck maybe due to some other plugin conflict which sometimes happens) you can do so via ftp, just goto WP-content/plugins/woocommerce-wholesale-prices and rename the directory to woocommerce-wholesale-prices2 and then visit the dashboard and it will disable the plugin (you can rename it back safely after this and attempt to reenable).

    Thread Starter moncini

    (@moncini)

    no it didn’t go away. I deleted the folder.

    Plugin Author Josh Kohlbach

    (@jkohlbach)

    Hi @moncini

    If you want to narrow down the cause, you can right click the page and press Inspect. Click on the console tab and let me know what errors are showing there.

    Would really help if we could see the system status as well (WooCommerce->System Status->Copy status info button)

Viewing 3 replies - 1 through 3 (of 3 total)
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