• Resolved luckyalp

    (@luckyalp)


    Hi there,

    the banner isn’t showing up any more.
    It appears in the footer.

    And it shows a white space (box) in the left corner, too.

    See here: https://ibb.co/26tdC9T

    Where is the mistake?

    Thanks.
    lg Alp

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter luckyalp

    (@luckyalp)

    By the way, if it doesn’t look like my screenshot, you have to scroll down till the end and further.

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @luckyalp,

    It seems to be working prior to WP Rocket’s optimizations, you can verify this by adding ?nowprocket at the end of your URL.

    I think the optimization causing this is “Minify CSS files”. Could you try navigating to WP Rocket > File Optimization and Disable the “Minify CSS files” and “Optimize CSS Delivery” features? Make sure to purge cache afterwards.

    If it works without those features, you can re-enable them and exclude Complianz by adding this to the exclusion field:
    complianz

    Hope it helps, just let me know.
    Kind regards,
    Jarno

    Thread Starter luckyalp

    (@luckyalp)

    Hey Jarno,

    thank you so much.

    It did work!

    Kind regards,
    Alp

    • This reply was modified 3 years ago by luckyalp.
    Thread Starter luckyalp

    (@luckyalp)

    Hi there,

    I actually thought that the issue is resolved.

    But it doesn’t work with this method:

    “If it works without those features, you can re-enable them and exclude Complianz by adding this to the exclusion field:
    complianz”

    It only works when I completely turn off “Optimize CSS Delivery”.

    But I really would like to turn it on.

    Where is the mistake?

    Thanks.
    lg Alp

    Thread Starter luckyalp

    (@luckyalp)

    Hi there,

    I just find a solution.

    Instead of adding complianz to the exclusion field, I added /wp-content/plugins/complianz.

    And now it is working.

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @luckyalp,

    Glad to hear you’ve been able to resolve this, and for confirming your solution here.

    Feel free to reach us if any further questions arise.

    Kind regards,
    Jarno

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Doesnt show Popup anymore’ is closed to new replies.