Account disabled

  • We just migrated our blog to Webflow and have set up redirects from our WordPress account and somehow I’ve been totally locked out of WordPress.

    When I try to log in, it says there’s no account under my username and I’ve completely lost access to our blog content.

    • This topic was modified 2 years, 12 months ago by juliashorter.
Viewing 4 replies - 1 through 4 (of 4 total)
  • lisa

    (@contentiskey)

    Which webhosting vendor did you use for your blog/site?

    -If you had a self-hosted blog/site – then the content and all user access details would be stored in the database in your webhosting account. Is your webhosting account still active?

    -If you had a WordPress.com blog/site then the support team to contact is
    https://wordpress.com/support/

    Thread Starter juliashorter

    (@juliashorter)

    When I reached out to https://wordpress.com/support/ they said our domain points to https://www.uservoice.com DNS. So I’m assuming that’s our web hosting account, however with the redirects set up, every time I try to get into our WordPress account it reroutes me so I’m unable to access.

    lisa

    (@contentiskey)

    Volunteers on this forum help with self-hosted websites powered by WordPress software not sites hosted on WordPress.com

    *where was the blog hosted before you “migrated” to webflow?
    *what stuff did you actually “migrate” to webflow?
    *is the webhosting you are now using from webflow?
    *how is uservoice.com related to your blog — do you have an account with uservoice.com? does uservoice.com offer webhosting?

    • This reply was modified 2 years, 12 months ago by lisa.
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    “We just migrated our blog to Webflow” I”m confused. Webflow is not WordPress, so why would you expect to login with your WP credentials?

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Account disabled’ is closed to new replies.