Blank Page

  • Resolved ncovello

    (@ncovello)


    3 years, 3 months ago

    Hello,
    We’ve installed the ‘KiviCare – Clinic & Patient Management System (EHR)’ plugin but when clicking on it in the wordpress dashboard we get a blank page (only showing your logo).
    We’ve tried deactivating all plugins and going back to default wordpress theme, but it doesn’t work.

    I saw a comment here with the same issue but no reply on it.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Iqonic Design

    (@iqonicdesign)

    Hi @ncovello
    There is uploads dir permission issue on your setup.
    Kindly provide permission to upload dir.
    OR You can copy language files from plugin dir (resources/assets/lang)
    And paste it to the following path (wp-content/uploads/kiviCare_lang) on your setup.
    ?
    Thank you

    Hi ,

    I have the same issue, i did this : “copy language files from plugin dir (resources/assets/lang)
    And paste it to the following path (wp-content/uploads/kiviCare_lang) on your setup”

    And also i provided the permission to upload , but still I have a blank page with your logo..

Viewing 2 replies - 1 through 2 (of 2 total)
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