My website is gone!!!

Hi there,

Thanks for contacting Jetpack support.

Your site isn’t actually gone. It’s just caught in a redirect loop. I also doubt that the issue began after you disconnected Jetpack.

I’d wager something changed in your .htaccess file to cause this which would make this outside the scope of our support to resolve for you. That said, I’d recommend going through this article and working through each of those troubleshooting steps to fix the issue.

Kind regards.

• This reply was modified 2 years, 11 months ago by Daniel.

@ihenetudan Thank you. I also noticed that the error message changed after I disconnected. Before I disconnected Jetpack, I was facing the problems that my website was down and couldn’t access it even through WP admin. I found later that our domain name was expired and renewed it. But website was still down. Could I ask you about this? Do you have any ideas about this? Sorry for asking something not related to Jetpack. I am just trying to figure out what is happening.