Product out of stock, default quantity doesn’t change

  • Hello, first of all I would like to say that this plugin is great!
    I have been using on my site without issues and it has a lot of options.
    I’m writing because I can’t find the solution for my problem: When one product runs out of stock, and that particular product it’s on a bundle with a default quantity configured, the buyer can’t change the default amount and it shows 0, but it keeps adding as 1 (or the default amount).

    For example:
    – Bundle of 2 min & 2 max
    – Product A default quantity 1 (out of stock)
    – Product B default quantity 1 (in stock)

    Product shows
    – Product A – 0 (can’t be change)
    – Product B – 1

    If the buyer tries to buy 2 of product B, it appears an error “Please select a max of 2 products” As if the product A was still in there.

    I know that the problem is confusing, but I have been reading a lot on this forum and the documentation, and can’t find a solution.

    Thanks.

Viewing 1 replies (of 1 total)

  • Hi @lucianoko,

    As a bundle is a group of products, so when a bundle is purchased, the stock quantity of bundled items included will surely be deducted, irrespective of the stock settings. If one of the bundled items goes out of stock/ unpurchasable/ low in threshold/ set as private, then the whole bundle will go out of stock/ unpurchasable as well.

    Therefore, when product A is out of stock, it means that your bundle goes out of stock and unpurchasable, and you can’t add only product B to the cart and purchase that bundle.

    What you need to do is add the inventory of product A to make it always on stock.

    Regards,

Viewing 1 replies (of 1 total)
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