Terrible Support

Hello @gugax,
I’m Miroslav, a Team Leader from Elementor’s Customer Experience. I am sorry to hear about your experience with us.
In my search, I could not trace a ticket that you opened with us, can you confirm if you worked with us via ticket or any other forum? It would also be nice to know if you are a Elementor Pro User?
Just want to help you understand that only our Pro users have dedicated support mediums and for non pro users, there is community and forums for help.
You can always post your question to our facebook group that has over 120k users
https://www.facebook.com/groups/Elementors
Or join our Elementor Hub that has over 17k memebers and ove 20k replays witch is phenomenal considering it started a few months ago.
https://forum.elementor.com/
We strive towards excellence, and your feedback is valuable so please take a minute of your time and write to our Customer Service Quality team at [email protected].

Hi,

Thank you for your reply.

Following all my tickets for you to investigate:
https://www.ads-software.com/support/topic/menu-text-hover-color-scroll-change-color/
https://www.ads-software.com/support/topic/google-maps-element-adjustable-height/
https://www.ads-software.com/support/topic/elementor-tabs-not-showing-when-editing-text/
https://www.ads-software.com/support/topic/bug-editing-about-section/
https://www.ads-software.com/support/topic/style-css-not-working-with-hestia-child-theme/

I’m using non PRO version (for testing purposes).

@kickassdeveloper
+1 Support is very very poor
My topics are waiting for 2 months for answers but All I got during that time is ‘Are you still need assistance ?’ – that could look so funny only if I would not need any help but I still need.