Stock reduce twice on some order

  • Resolved FlorianLG

    (@florianlg)


    3 years, 3 months ago

    Hello,

    I have on some order (not all order), the stock is reduce twice. Here can you see the screenshot: https://ibb.co/M2Fv0gJ

    Somebody else have the same problem?

    What do you need to help me?

    Thanks in advance,
    Florian

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi there,

    This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same behavior after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

    Reactivate the theme first and check again. Then, go on and reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    * Please make sure you have a backup in place of your site and database.

    Thanks!

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    We’ve not heard back from you in a while so I’ll go ahead and mark this thread as resolved. Hopefully, you were able to find a solution to this issue.

    If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Stock reduce twice on some order’ is closed to new replies.

Tags