Anomal Menù mobile

  • Why does the menu normally appear in the mobile but when I click to view the sub-items it appears only for a moment and then goes away?
    Tks
    Skate

    • This topic was modified 2 years, 11 months ago by skate20.

    The page I need help with: [log in to see the link]

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  • Hey, thanks for reaching out.

    I can’t reproduce this issue on my local test site that’s running the latest version of the theme.

    Can you please run through the diagnostic steps outlined in the post below to complete some baseline troubleshooting?
    https://www.kadencewp.com/blog/how-to-troubleshoot-your-website/

    Pay special attention to your plugin test, as this is often the cause of issues such as what you’re experiencing with your menu.

    Let us know what you find!

    Thanks,
    Kevin

    Thread Starter skate20

    (@skate20)

    Hello Kevin and thanks for your assistance.
    I have carried out all the checks you recommended.
    I would like to clarify that the problem is encountered only when I view the site on a smartphone.
    Thank you

    hannah

    (@hannahritner)

    Hi @skate20,
    Apologies for the delay! I am able to replicate this when viewing your site from a mobile device. Did you try deactivating your plugins as was recommended in the troubleshooting outline Kevin provided? The times that I have seen this issue there is often a plugin conflict somewhere.

    Kindly,
    Hannah

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