• Resolved jasonbear

    (@jasonbear)


    Updating from Divi 4.14.2 to 4.14.3 caused “504 Gateway Timeout” on all pages of my site. Ugh. I had to restore to Divi 4.14.2 from backup.

    I have to completely disable Clearfy, for now. Can you please investigate ASAP?

Viewing 6 replies - 1 through 6 (of 6 total)
  • I have the same problem.
    My ecommerce site is stopped.

    Same here. I updated from Divi 4.14.2 to 4.14.3 this morning and am now getting a 503 Service Temporarily Unavailable error.

    UPDATE: I discovered there is some sort of conflict between Divi 4.14.3 and NexGEN Gallery 3.18. I had to disable NexGEN Gallery to get the site running again. I rolled back Divi to version 4.14.2, then re-enabled NexGEN Gallery. The site works fine. When I update to Divi 4.14.3, the site goes down again. For now, I’m staying on Divi version 4.14.2.

    • This reply was modified 2 years, 11 months ago by wheelsm777.

    Our customers also had troubles with Divi 4.14.3. With downgrading to Divi 4.14.2 it solved the problem.

    @wheelsm777 Can you please fill out a ticket at the Divi Support? Otherwise many more users will be affected! Thanks

    I’ve contacted Divi Support and reported the problem and my findings.

    Thread Starter jasonbear

    (@jasonbear)

    I do not use next NexGEN gallery. I do not use Woocommerce. I disabled all plug-ins. The site did not break until I re-enabled Clearfy. There must be certain code in certain existing plug-ins that conflicts with new code in Divi 4.14.3.

    • This reply was modified 2 years, 11 months ago by jasonbear.

    Hello.

    In fact, the problem was in Divi. They have already fixed it and released an update.

Viewing 6 replies - 1 through 6 (of 6 total)
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