Could not connect to PayPal

  • Resolved homu9

    (@homu9)


    3 years, 2 months ago

    Hi,
    There are just a few countries on the select-down menu.
    What should I choose if my country is not listed there? United states?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @homu9,

    It actually does not matter which country you select in the PayPal popup window as you can log in to your account regardless of which country was selected.

    The selection in this onboarding screen is influenced by the selected store location in WooCommerce and it does not always include every single country. But the one selected in your store should usually also be in the dropdown list.
    Could you tell us which country you have set in WooCommerce? Thanks!
    But again, it should not matter which country is selected in the popup window as this will not impact the rest of the onboarding flow.
    You can find more details about the onboarding here: https://paypal.inpsyde.com/docs/connect-a-paypal-account/
    But we are working to extend the official documentation with more information around this.

    Kind regards,
    Niklas

    Thread Starter homu9

    (@homu9)

    Thanks!
    That really helped.
    We have lots of clients asking this question whether they should upgrade to WooCommerce PayPal Payments recently.
    I also asked a few of them who have already upgraded, but they couldn’t remember which country they choose during the connection.
    For this store, I haven’t set a location yet because the company is in China, but the warehouse is in the US.

Viewing 2 replies - 1 through 2 (of 2 total)
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