Vendor is also a customer

  • Resolved annampastore

    (@annampastore)


    3 years, 2 months ago

    Goodmorning at all.

    I try to add one new vendor, but didn’t work. I just read a thread that
    the email it must be different and not in the system.
    But I’m doing a system that every custumer can be also a vendor.
    How I can do that with this plugin ?
    Can I charge in easy way each customer like vendor ?
    Thanks At all.

Viewing 15 replies - 1 through 15 (of 21 total)
  • Plugin Author MultiVendorX

    (@wcmp)

    Hi @annampastore, thanks for getting in touch with us.

    As your are adding an existing customer as a vendor, then goto Users >> Customer and edit the user. Then change the role to “vendor” from “customer”.

    Thread Starter annampastore

    (@annampastore)

    Ok. Thanks. perfect.
    But when I open one product and try to set like vendor my new vendor, no selction compare in the field.
    In the window of vendors I have now two vendors.
    But no selection in prduct page (product->product data->vendor).
    why ?

    Plugin Author MultiVendorX

    (@wcmp)

    Hi @annampastore, please make sure you are following this flow to assign vendors with a product https://watch.screencastify.com/v/9M019wjan9vTUNdOeWGp

    Thread Starter annampastore

    (@annampastore)

    Ok. Perfect. Another step is doing! Well.
    Now, I set one product to one vendor with an admin fee (for me).
    I set fixed amount, with Withdrawal Locking Period in a day and wallet
    Payment Methods but when one customer bought a product no transaction
    compare to vendor. I get my fee in wallet, but I don’t see any vendor report,
    or any commission in the commission tab. On the table there are indicates
    that there are 5 commission, but the table is empty. Where and How I can see
    and set a payment for a vendors ?
    I want the commission goes in wallet and I want the vendor can take it after 20 days.
    Thanks.

    Plugin Author MultiVendorX

    (@wcmp)

    Hi @annampastore, are you using any wallet plugin for this, if yes can you share the plugin link so we can check and help you out.

    Thread Starter annampastore

    (@annampastore)

    Hi. TeraWallet.

    Plugin Author MultiVendorX

    (@wcmp)

    Hi @annampastore, thanks for the update.

    if our withdrawal settings in not applicable on Terrawallet, then you need to contact their plugin author. They need to add this code, as they claims to be compatible with us.

    Thread Starter annampastore

    (@annampastore)

    Ok. Can you suggest one free that is compatible ? Thanks

    Plugin Author MultiVendorX

    (@wcmp)

    I am afraid @annampastore, we haven’t tested the compatibility of any such plugin on our end.

    Thread Starter annampastore

    (@annampastore)

    Hi again.
    I try to make a transaction.
    I have one vendor (Silvia) that sell one product.
    In woocommerce product page I signed Silvia is vendor and the commision in 0.99
    but after I make a transaction, when I go in WCMp->Commission page I don’t see any commission in the table. In the top of the table the commission is set like privat.
    Why ? Where I can see a right commission ?
    Thanks

    Plugin Author MultiVendorX

    (@wcmp)

    @annampastore, can you please share a video of the whole flow so we can assist you accordingly.

    Thread Starter annampastore

    (@annampastore)

    How I can share it ?

    Plugin Author MultiVendorX

    (@wcmp)

    @annampastore, you may use any video recorder extensions like Loom to share the videos.

    Thread Starter annampastore

    (@annampastore)

    Tell me if you can see

    Plugin Author MultiVendorX

    (@wcmp)

    Hi @annampastore, it seems like there might be some issues with your site. Can you please contact our support team here so they can assist you better: https://wc-marketplace.com/contact-us/

Viewing 15 replies - 1 through 15 (of 21 total)
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