Search icon in header + mm dropdown on mobile not working correctly

  • Resolved Julian

    (@julianri)


    3 years, 2 months ago

    Hi,

    thank you a lot for the continued work you put into Neve to make it even better. After migrating to the recently released new version of Neve, I ran into two small issues:

    1) Within my main header menu, I have the search icon which now has a weird behavior. When clicking on the icon (the open behavior I chose in customizer is ‘minimal’), my menu will move to the top not being entirely visible anymore and also the search field that pops up is displayed only within my header container, as opposed to before where it would display below it as intended. Also tried to choose the two other open behavior options but whenever I save any of those two, the search icon is not clickable anymore. Here a screenshot:

    View post on imgur.com

    2) On mobile, the dropdown of mega menus will not open. Looks like another user already submitted a post regarding this so I assume you guys have the necessary info needed.

    Please let me know if I can further assist by providing additional information.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @julianri!

    Thanks for choosing Neve!

    Unfortunately I’m not able to replicate the issues regarding the search icon, it works as expected on my test instances, so it may occur due to a plugin conflict on your end. Please install the Health Check & Troubleshooting plugin, enable the troubleshooting mode which will deactivate all plugins and check if the issue persists. If the problem doesn’t occur anymore, it means it was indeed caused by a plugin conflict and you should reactivate the plugins one by one, until you find the culprit. Then, replace that plugin with an alternative one. If this doesn’t help, please provide us the URL to your site so we can take a closer look at the issue.

    Regarding the mega menu issue, we are indeed already aware of it. Hopefully it will be fixed in the next update of the theme.

    Have a great day!

    Thread Starter Julian

    (@julianri)

    Apologies, this was indeed caused by customizations on my end.

    Thanks for your help, have a great day too!

Viewing 2 replies - 1 through 2 (of 2 total)
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