Divi Update Crash

-the login to this forum is not connected to your username for your website WP-admin
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A few ideas to start with:
-do you have access to login to your webhosting account – can you get to your WP-Content folder?
-do you have a backup of your database and files that can be used to restore your website to a version before your recent update?
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you can check in the database connected to your website (often accessible in PHPMYADMIN) in your webhosting account) to see which email is connected to your username. you can also change your password if needed https://www.ads-software.com/support/article/resetting-your-password/

• This reply was modified 2 years, 11 months ago by lisa.

Warning: Trying to access array offset on value of type bool in /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/wp-content/themes/Divi/includes/functions/sidebars.php on line 50

Fatal error: Uncaught ArgumentCountError: Too few arguments to function WP_Widget::__construct(), 0 passed in /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/wp-includes/class-wp-widget-factory.php on line 61 and at least 2 expected in /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/wp-includes/class-wp-widget.php:162 Stack trace: #0 /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/wp-includes/class-wp-widget-factory.php(61): WP_Widget->__construct() #1 /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/wp-includes/widgets.php(115): WP_Widget_Factory->register(‘AboutMeWidget’) #2 /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/wp-content/themes/Divi/includes/widgets/widget-about.php(58): register_widget(‘AboutMeWidget’) #3 /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/wp-includes/class-wp-hook.php(303): AboutMeWidgetInit(”) #4 /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array) #5 /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #6 /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/wp-includes/widgets.php(1809): do_action(‘widgets_init’) #7 /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/wp-includes/class-wp-hook.php(303): wp_widgets_init(”) #8 /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array) #9 /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #10 /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/wp-settings.php(578): do_action(‘init’) #11 /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/wp-config.php(109): require_once(‘/home/clients/8…’) #12 /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/wp-load.php(50): require_once(‘/home/clients/8…’) #13 /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/wp-blog-header.php(13): require_once(‘/home/clients/8…’) #14 /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/index.php(17): require(‘/home/clients/8…’) #15 {main} thrown in /home/clients/8048d3c4c4580f931f50fde6ec34df3a/web/wp-includes/class-wp-widget.php on line 162

I have access to the domain within Infomaniak, however direct access to anything WP has proven unsuccessful.

Every attempt creates the Fatal Error from the previous reply.

2 suggestions:

1-Contact Divi theme support for guidance: https://www.elegantthemes.com/contact/

2-Contact the company hosting your website for guidance to find the WP-Content folder and database connected to your website.

3-Ask your webhosting company if they have a backup copy of your website that can be restored

4-Is Infomaniak the webhosting company?

• This reply was modified 2 years, 11 months ago by lisa.

Lisa I appreciate all your help and rapid responses.

I’ve contacted the good people at Divi and awaiting their response.

Great idea on the hosting suggestion (yes, that’s Infomaniak).

Lisa, you are a Goddess

I was able to ftp a backup copy and everything is operating perfectly splendid.