• Resolved recetteitalienne

    (@recetteitalienne)


    Hi,

    Is it possible to display the Instagram feed horizontally on the footer sidebar and not vertically?

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 37 total)
  • Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @recetteitalienne,

    Thank you for reaching out to us for assistance. To do this, go to Instagram Feed > Customize. Here set the Number of Photos and Number of columns to the same number (you could test 3), and enable the Disable mobile layout option. Then Save Changes.

    This will display your feed in a horizontal single row.

    If you have any additional questions let me know!

    Best regards.

    Thread Starter recetteitalienne

    (@recetteitalienne)

    Hi

    Thanks for the reply!

    Just found out that this is an upgrade feature, thought… ??
    So bad

    Thread Starter recetteitalienne

    (@recetteitalienne)

    Hi again,

    I misunderstood your answer and thought that you told me to choose the carousel option.

    I have tried your solution, but it still doesn’t work. In fact, no matter the number of column and images I pick, the Instagram feed remains compacted on the right side of the footer sidebar. You can see it on my website.

    I would like the Instagram feed to take the whole width of the footer sidebar.

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @recetteitalienne,

    Then likely your theme has a specific number of columns, or horizontal space, set for a part of the footer. There may also be specific custom CSS rules from the theme that is causing an issue here. Visiting the website I am unable to see the Instagram Feed added anywhere, so if you would be able to get it set up in the footer again or on a separate page, I should be able to provide further assistance here.

    Best regards.

    Thread Starter recetteitalienne

    (@recetteitalienne)

    Hi, thanks for the reply.

    It is set up right now, can you see it?

    Thread Starter recetteitalienne

    (@recetteitalienne)

    Hi again,

    Were you able to see the Instagram feed? Did you find something?

    Thread Starter recetteitalienne

    (@recetteitalienne)

    Hello,

    the Instagram feed is set up, can you help ?

    Regards

    Thread Starter recetteitalienne

    (@recetteitalienne)

    Hello,

    Sorry to insist, but I did not get any answer to my previous questions.

    Can someone help?

    Thanks!

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @recetteitalienne,

    Apologies for the delay in getting back to you here, we did not receive notification of your reply. As I mentioned, this is indeed due to the specific theme rules and the widget location the Instagram Feed is placed within. Please try going to WordPress Dashboard > Appearance > Customise > Additional CSS and add the following which will make it fill the full space. Note that you may need to adjust the background color of the feed, or the widget area to match.

    #instagram-feed-widget-2 {
      float: none !important;
    }

    Do let me know should you have additional questions as I am happy to help.

    Many thanks.

    Thread Starter recetteitalienne

    (@recetteitalienne)

    Hi,

    Thanks for the reply!

    It worked!

    Thread Starter recetteitalienne

    (@recetteitalienne)

    Yet there is still another issue I face.

    As you can see on my website, once I add an HTML AdSense code, the overall display (Instagram feed and ad banner) is disorganized: the ad banner covers the Instagram feed which doesn’t fill the full space of the footer sidebar anymore.

    Can you help me?

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @recetteitalienne,

    If you are adding other content to the same footer where the Instagram Feed currently is, it would not work. This is due to how the theme has set up this footer to have specific “areas” for widgets. What the above CSS did was ignore this, and take the whole space. This means there wouldn’t be space for other content in the same footer.

    You may want to try using a separate page builder instead to create a section for the Instagram Feed. Then you can use the footer for other content in any way you like.

    If you are unsure of how to use your theme, see if there is any support available from the theme creator as unfortunately, we can not provide specific support for all different kinds of feeds. If you do still have issues with our feed specifically, I would be happy to provide further assistance of course.

    Best regards,

    Thread Starter recetteitalienne

    (@recetteitalienne)

    Hi,

    Thank you for the answer. Too bad it doesn’t work that way with the CSS code you provided me. I would really like to try a separate page builder, but in fact, I do not know how to do it, and unfortunately, the support from the theme creator does not want to help because they do not want to provide custom code. It really upset me!

    Best regards !

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @recetteitalienne,

    Sorry to hear that! Are you able to enable the other part you want in the footer? I can see whether the previous CSS can be adjusted to fit better for you.

    Best regards.

    Thread Starter recetteitalienne

    (@recetteitalienne)

    Hi, thanks for the reply and the help.

    The other part is right now in the footer, can you see it on my website?

Viewing 15 replies - 1 through 15 (of 37 total)
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