Scheduled Posting Issues – Evergreen Content Poster

  • Resolved LAbraham

    (@lauraabraham)


    3 years, 2 months ago

    Hi there,

    Any help would be so appreciated!-

    – Scheduled posts from Evergreen Content Poster aren’t posting to Facebook/Twitter – no error messages.
    – External cron jobs set up – Wp-cron is successfully disabled via the PHP file and I have successful cron jobs running every 10 minutes from cronjob.org to the site.
    – Posts are successful individually from the WordPress post update options, also successful when I “Send to queue” from the content library
    – Facebook/Twitter and Buffer permissions all seem to be fine also.
    – Scheduled posts don’t appear in my buffer queue – not sure if they are meant to though!
    – The content library won’t save categories when I apply them to posts (bug?), therefore all of the content library is without a category, and currently the schedule is set to post “random”.

    Specs

    WordPress Version	5.8.2
PHP Version	7.3.30
WP Memory Limit	40M
Evergreen Content Poster Version	1.3.1
Connection Statuses
fsockopen	Enabled
cURL	Enabled: v7.79.1
Buffer	Connected
Buffer token available
Buffer profiles	Facebook Page: The Grown-Up School
Twitter Profile: TGUS_official
Theme information
Theme Name	Neve
Theme Version	3.1.2
Active Plugins
Number of Active Plugins	15
Active plugin names and version number
CoBlocks	2.19.1
Evergreen Content Poster	1.3.1
Gallery Custom Links	2.0.6
GDPR Cookie Consent	2.0.6
Jetpack	10.4
myStickymenu	2.5.6
Recent Posts Widget With Thumbnails	7.1.1
Revive Old Posts	9.0.6
Site Kit by Google	1.48.1
Templates Patterns Collection	1.1.20
WooCommerce	6.0.0
WooCommerce Payments	3.5.0
WooCommerce Shipping & Tax	1.25.20
WP Crontrol	1.12.0
Yoast SEO	17.8

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author User Growth Ltd.

    (@usergrowth)

    Hey ?? Laura,

    thanks a lot for reaching out! I’ve also seen the email you send to support and we will be digging into this trying to get to the bottom and fixing it.

    I think this is mostly related to you somehow not having categories in your system, and especially a default category.

    I will reach out via email and we’ll figure out what is wrong so we can fix it for you and potentially others!

    Thanks so much for reaching out, only like this can we continue to build the best content sharing plugin out there!

    – Hans from The Evergreen Content Poster Team

    Plugin Author User Growth Ltd.

    (@usergrowth)

    As we’ve been communicating via email and the issue is already resolved, completely forgot to close this ticket item.

    Closing it now, happy to have fixed it and thanks so much for all the help in fixing it ??

    – Hans from The Evergreen Content Poster Team

Viewing 2 replies - 1 through 2 (of 2 total)
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