Meta data/woosea/feed not updated

  • Resolved fellter2

    (@fellter2)


    3 years, 2 months ago

    Hi,
    I have two questions:
    – the plugin is creating 30 (!) meta keys and values for each product even when these are not used (for example woosea_gtin etc). this is bloating up the databse immensely and slowing down the site. How can I disable this, or even better, could you please update this and only create post meta data when it is actually used?
    – I have updated meta values for a product but the feed is not being updated automatically, only when I update it manually. Is there anything I need to change?

Viewing 10 replies - 1 through 10 (of 10 total)

  • Hi,

    When you are using the woosea attributes I am going to assume you are using the paid Elite version of our plugin?

    Unfortunately, per the WordPress forum guidelines, we’re not allowed to discuss our paid Elite plugin here so for any questions about our paid plugins, please contact our support team directly.

    Thread Starter fellter2

    (@fellter2)

    @supportadtribes no, the free version. That is what I mean – even though these meta fields aren’t used since it is the free version, they are still applied in the database!

    You seem to have been correct. We have just pushed out a new release of the plugin, version 11.1.0, where this does not happen anymore.

    Thread Starter fellter2

    (@fellter2)

    Okay, thanks, that seems to be fixed. But what about the other issue? The feed is not updating itself when a product is updated. Only when I update the feed manually…

    The feed never automatically updates itself when a product is changed.

    You need to set a refresh interval for the feed to automatically refresh itself, did you do so (daily, twicedaily or hourly)?

    Thread Starter fellter2

    (@fellter2)

    @supportadtribes Yes, it is set to daily and to only refresh when products are updated/changed. But I was under the impression that means that when a product changes(either stock or manually when you update a product in backend) that the feed would automatically refresh at that time!

    That is not correct. The feed will update but only on the interval you have set it to refresh.

    Thread Starter fellter2

    (@fellter2)

    So the feed only updates daily (when set to daily), even if the products have changed inbetween? For example, a product becomes out of stock but the feed will still display in stock until the hour on the day when the feed is refreshing itself?? That would create problems in Google when data is not synched, especially stock and price…

    Yes that is correct.

    The smallest refresh interface in your Google Merchant Center is daily. So Google will fetch your product feed only once a day too.

    Hi,

    Assuming the issue at hand has been resolved and/or our support is no longer required I am going to close this topic for housekeeping reasons now.

    Should you ever require our help again, don’t hesitate to reach out or open a new topic.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Meta data/woosea/feed not updated’ is closed to new replies.