Cookiebot and Uncode clash in Safari and Edge but works with Chrome

  • Resolved torbena

    (@torbena)


    3 years, 1 month ago

    I’m using Cookiebot Version 3.11.3 on WordPress.
    After installing the latest updates to the Uncode theme the layout of my site https://mugato.com is completely broken in Safari and Edge on Mac – whereas everything looks fine in Chome for Mac.
    I.e. the media galleries on the front page are not showing at all.
    I have talked to Uncode support their reply was:
    from what we can see there is a JavaScript error that points to an extra file not native of Uncode, specifically the problem is created by this plugin “Cookiebot | GDPR/CCPA Compliant Cookie Consent and Control”:
    https://undsgn.d.pr/cQ26pR
    I can see everything is running smooth if Cookiebot is disabled.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Anonymous User 18245252

    (@anonymized-18245252)

    Hi @torbena

    Do you still need some assistance with this issue ?

    I just checked your website on chrome, safari and edge and they seem to work fine now.

    Kind regards
    Wendy

    Thread Starter torbena

    (@torbena)

    I solved the problem. It turned out to be a cookie issue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Cookiebot and Uncode clash in Safari and Edge but works with Chrome’ is closed to new replies.