Update and support

  • I bought the paid theme.
    I had a few questions after that, the support quickly answered my 2-3 questions. A couple of weeks passed, the new website was made, I had a few more questions, and I didn’t get an answer after 1 week. I managed to figure out the things I didn’t know myself, so I solved it myself. Then a new update was released today, which crashed the whole website. It cleared all settings and caused an error that even the admin interface was not available. And there was a child theme …

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  • Theme Author Out the Box

    (@outtheboxthemes)

    Hi @rnorbert83

    Sorry to hear you had issues after installing the latest update. We haven’t heard of any issues occurring on any other customer’s sites. Are you sure the problem is with the theme itself?

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