Woocommerce for Android

Hi @itmjlee

The WooCommerce Android app should work even with self-hosted websites that aren’t hosted within the WordPress.com infrastructure; however, it does rely on a healthy Jetpack connection.

I can see that the Jetpack connection to your site is currently broken, as the site URL field was saved as an IP address for some reason on our side.

I’ve gone ahead and adjusted that, and confirmed that the Jetpack connection is now healthy.

You may want to check the WooCommerce Android app again and see if this was sorted.

Best,

Hi Mehdi,

Thanks for your support.
Where is the site url field?
How can I change the site url field value in Jetpack settings?
Can I change this from my side?
I just want to know this to resolve such an issue in the future for my other websites.

I will check out the WooCommerce Android app again to see if this was sorted.

Thank you.

Regards,
Lee

Hi @itmjlee

What’s happening here is that Bitnami’s default wp-config.php is causing URLs on our side to flip between your IP ? yourdomain.com (which is why you’re seeing the strange emails and Activity Log entries)

Bitnami has a helpful guide here:

– https://docs.bitnami.com/bch/apps/wordpress/administration/configure-domain/

You should see the below in wp-config.php:

define('WP_SITEURL', 'https://' . $_SERVER['HTTP_HOST'] . '/');
define('WP_HOME', 'https://' . $_SERVER['HTTP_HOST'] . '/');

You would replace that with:

define('WP_SITEURL', 'https://yourdomain.com');
define('WP_HOME', 'https://yourdomain.com');

(Obviously replacing yourdomain.com with the actual domain of your site.)

Once you’ve saved the change to wp-config.php, your site should stop flipping between the two URLs.

Hi Team,

Thanks for the update.
My wp-config file has the correct site and home urls (no ip addresses).
I checked out the WooCommerce Android app again to see if this was sorted.
However, the problem still exists.

Please see link below for an image reference.

Katsubi Woocommerce Android App
Thanks.

• This reply was modified 2 years, 10 months ago by itmjlee.

Hi @itmjlee,

I am happy to let you know that Jetpack is well connected and running okay on your site, so you’re all set to go ahead with the WooCommerce Android app setup ??

The screenshot you shared seemed to show the WordPress.com/Jetpack app main page, is that correct? If that’s so, everything seems to be looking okay as far as I can see.

The WooCommerce app should look a bit different, with the violet branded colour and a different layout: https://woocommerce.com/document/android/

Let me know if I misunderstood what I see, and if you have any other questions.

Hi!

Thanks for your support.
So what you are saying is there are two different apps exist?

I installed woocommerce for Android app and it shows the WordPress.com/Jetpack app main page as seen in my screenshot page.

Can you please tell me those two different apps’ links here?
I want to see which one I have installed in my device.

Thank you.

Hello,

Are you saying you installed WooCommerce on your Android device?

If so, it is indeed a separate app as shown here:

https://play.google.com/store/apps/details?id=com.woocommerce.android&hl=en_US&gl=US

Notice the purple color and layout in the screenshots there, as Stef mentioned.

—

Your screenshot that you sent previously is just the WordPress.com dashboard of your site. It’s possible that you may have clicked a link inside your WooCommerce app to be taken to that screen, but it’s a completely different site/app altogether.