Cannot delete galleries

  • Resolved ucphotog

    (@ucphotog)


    3 years, 2 months ago

    WP: 5.8.2
    FTGG: 3.5.1

    I see this was an issue a few years back and again a few years before that. I’m using the free version of FTGG. I can’t delete galleries. Attempted on:

    iOS 15.0.2
    and on Win 10
    Chrome: 96.0.4664.110 (Official Build) (64-bit)
    Firefox: 95.0.2 (64 bit)

    Any help appreciated.

    Thank you,
    MCSteven

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support beatrice12

    (@beatrice12)

    Hello @ucphotog,

    Thank you for reaching out!

    Unfortunately I was unable to replicate this on my end.
    I recommend installing this plugin: https://www.ads-software.com/plugins/health-check/
    After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

    Go to its troubleshoot mode and only activate FTG and see if it works correctly with the default theme and no other plugins.
    If it does then activate the plugins one by one until you find the culprit.

    Please let me know how it goes!

    Warmly,
    Beatrice.

    Thread Starter ucphotog

    (@ucphotog)

    Thank you. I’ve already got the health plug in and everything passes, but I’ll try troubleshooting mode and see if I can delete galleries after that.

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Cannot delete galleries’ is closed to new replies.