Variations issue, can not add

  • Resolved macha1

    (@macha1)


    3 years, 2 months ago

    Hello everyone and happy new year!

    Something weird happened with my store. Today I was going to edit one of my product that has variations. For some reason, in the backend, it shows as a simple product with the wrong price, but on the frontend, it shows correctly. The same issue I have with a few other products with variations, but not all of them. Now I can’t even fix them. After attribute values are added, variations do not show up. I guess this started to happen after one of the updates. Any suggestions?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter macha1

    (@macha1)

    The problem is with the latest version of WordPress.

    Hi there,

    To take a better look of the issue please provide the following:

    * Please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

    Once you’ve done that, paste it here in your response. Thanks.

    Thread Starter macha1

    (@macha1)

    Log file is clean.

    Here is system status:

    
### WordPress Environment ###

WordPress address (URL): https://livaka.lv
Site address (URL): https://livaka.lv
WC Version: 6.0.0
REST API Version: ? 6.0.0
WC Blocks Version: ? 6.3.3
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.9.4
Log Directory Writable: ?
WP Version: 5.8.3
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: lv
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.27
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.80.0
OpenSSL/1.1.1m

SUHOSIN Installed: –
MySQL Version: 5.7.36
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.0.0
WC Database Prefix: wpk2_
Total Database Size: 64.44MB
Database Data Size: 57.60MB
Database Index Size: 6.84MB
wpk2_woocommerce_sessions: Data: 23.85MB + Index: 0.37MB + Engine MyISAM
wpk2_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpk2_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpk2_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpk2_woocommerce_order_items: Data: 0.14MB + Index: 0.08MB + Engine MyISAM
wpk2_woocommerce_order_itemmeta: Data: 1.12MB + Index: 0.66MB + Engine MyISAM
wpk2_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpk2_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpk2_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpk2_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpk2_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wpk2_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpk2_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpk2_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wpk2_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wpk2_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpk2_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpk2_wc_product_meta_lookup: Data: 0.04MB + Index: 0.06MB + Engine MyISAM
wpk2_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpk2_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpk2_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wpk2_wfblockediplog: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
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wpk2_wfissues: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
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wpk2_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wpk2_woobe_history_bulk: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpk2_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpk2_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wpk2_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wpk2_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpk2_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpk2_yoast_seo_links: Data: 0.08MB + Index: 0.02MB + Engine MyISAM
wpk2_yoast_seo_meta: Data: 0.21MB + Index: 0.25MB + Engine MyISAM

### Post Type Counts ###

attachment: 2293
cms_block: 20
mc4wp-form: 1
mts_notification_bar: 1
nav_menu_item: 41
page: 22
popup: 2
popup_theme: 8
portfolio: 9
post: 2
product: 212
product_variation: 292
revision: 245
shop_coupon: 2
shop_order: 849
woodmart_sidebar: 2
woodmart_slide: 30
wpcf7_contact_form: 4

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (33) ###

Redux Framework: by Team Redux – 3.6.15
Adminimize: by Frank Bültge – 1.11.7
All-in-One WP Migration: by ServMask – 6.77
Apex Notification Bar Lite: by AccessPress Themes – 2.0.4
Classic Editor: by WordPress Contributors – 1.6.2
CMB2: by CMB2 team – 2.6.0
Contact Form 7: by Takayuki Miyoshi – 5.4.2
Enable jQuery Migrate Helper: by The WordPress Team – 1.3.0
Facebook for WooCommerce: by Facebook – 2.6.8
Flexible Shipping: by WP Desk – 4.0.8
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.1.0
Smash Balloon Instagram Feed: by Smash Balloon – 2.9.1
Jetpack by WordPress.com: by Automattic – 7.7.4
WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.0
Loco Translate: by Tim Whitlock – 2.5.3
Preorders for WooCommerce: by Bright Plugins – 1.2.2
Really Simple SSL: by Really Simple Plugins – 5.2.1
Redirection: by John Godley – 5.1.3
Slider Revolution: by ThemePunch – 5.4.8.3
Safe SVG: by Daryll Doyle – 1.9.9
WC Speed Drain Repair: by WP Fix It – 1.3
Checkout Field Editor for WooCommerce: by ThemeHiGH – 1.3.5
WooCommerce Shipping - DPD baltic: by DPD – 1.2.4
Woocommerce E-Abi Postoffice plugin: by Matis Halmann
Aktsiamaailm LLC – 1.45

WooCommerce Services: by Automattic – 1.21.0 (update to version 1.25.20 is available)
E-Abi Woocommerce Omniva Autosend method plugin: by Matis Halmann
Aktsiamaailm LLC – 1.15

E-Abi Omniva Shipping method plugin: by Matis Halmann
Aktsiamaailm LLC – 1.8

WooCommerce: by Automattic – 6.0.0
Woodmart Core: by  – 1.0.16
Yoast SEO: by Team Yoast – 17.8
WP Fastest Cache: by Emre Vona – 0.9.7
WP Mail SMTP: by WPForms – 3.2.1
Smush: by WPMU DEV – 3.9.4

### Inactive Plugins (5) ###

BEAR - Bulk Editor and Products Manager: by realmag777 – 1.0.8.1
Hide Dashboard Notifications: by BitofWP – 1.2.0
Woo Discount Rules: by Flycart – 2.3.4
Woo Discount Rules PRO 2.0: by Flycart Technologies LLP – 2.3.2
Wordfence Security: by Wordfence – 7.5.5

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: ?
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
wooco (wooco)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #7 - /veikals/
Cart: #8 - /grozs/
Checkout: #9 - /pirkuma-noformesana/
My account: #10 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Livaka-child
Version: 1.0.0
Author URL: https://xtemos.com
Child Theme: ?
Parent Theme Name: Livaka
Parent Theme Version: 3.6.1
Parent Theme Author URL: https://themeforest.net/user/xtemos
WooCommerce Support: ?

### Templates ###

Overrides: livaka/woocommerce/archive-product.php
livaka/woocommerce/cart/cart-item-data.php
livaka/woocommerce/cart/cart.php version 3.5.0 is out of date. The core version is 3.8.0
livaka/woocommerce/cart/cross-sells.php version 3.0.0 is out of date. The core version is 4.4.0
livaka/woocommerce/cart/mini-cart.php version 3.5.0 is out of date. The core version is 5.2.0
livaka/woocommerce/checkout/form-checkout.php
livaka/woocommerce/content-product.php
livaka/woocommerce/content-single-product.php
livaka/woocommerce/content-widget-product.php
livaka-child/woocommerce/emails/customer-completed-order.php version 3.5.0 is out of date. The core version is 3.7.0
livaka-child/woocommerce/emails/customer-on-hold-order.php version 3.5.0 is out of date. The core version is 3.7.0
livaka-child/woocommerce/emails/customer-processing-order.php version 3.5.4 is out of date. The core version is 3.7.0
livaka/woocommerce/global/breadcrumb.php
livaka/woocommerce/global/form-login.php
livaka/woocommerce/global/quantity-input.php version 3.6.0 is out of date. The core version is 4.0.0
livaka/woocommerce/loop/add-to-cart.php
livaka/woocommerce/loop/loop-end.php
livaka/woocommerce/loop/loop-start.php
livaka/woocommerce/loop/no-products-found.php
livaka/woocommerce/loop/orderby.php
livaka/woocommerce/loop/pagination.php
livaka/woocommerce/loop/sale-flash.php
livaka/woocommerce/myaccount/form-login.php version 3.6.0 is out of date. The core version is 4.1.0
livaka/woocommerce/product-searchform.php
livaka/woocommerce/single-product/add-to-cart/grouped.php version 3.4.0 is out of date. The core version is 4.8.0
livaka/woocommerce/single-product/add-to-cart/variable.php
livaka/woocommerce/single-product/meta.php
livaka/woocommerce/single-product/product-image.php
livaka/woocommerce/single-product/product-thumbnails.php
livaka/woocommerce/single-product/rating.php
livaka/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0
livaka/woocommerce/single-product/sale-flash.php
livaka/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0
livaka/woocommerce/single-product/title.php
livaka/woocommerce/single-product/up-sells.php
livaka/woocommerce/single-product.php
livaka/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0

Outdated Templates: ?
					
					
						Learn how to update

### Action Scheduler ###

Complete: 927
Oldest: 2021-12-13 17:47:52 +0000
Newest: 2022-01-07 12:57:46 +0000

Failed: 12
Oldest: 2021-03-06 09:28:27 +0000
Newest: 2021-03-06 12:25:50 +0000

Pending: 2
Oldest: 2022-01-07 19:16:21 +0000
Newest: 2022-01-08 02:49:53 +0000

### Status report information ###

Generated at: 2022-01-07 13:38:34 +00:00

    @macha1 

    This kind of problem is usually caused by a conflict with your theme or with another plugin. 
?
The best way to determine this is to:
<ul>
<li>Temporarily switch your theme to <a href="https://www.woocommerce.com/storefront/" target="_blank">Storefront</a></li>
<li>Disable all plugins except for WooCommerce</li>
<li>Repeat the action that is causing the problem</li>
</ul>

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. <a href="https://docs.woocommerce.com/document/how-to-test-for-conflicts/">You can find a more detailed explanation on how to do a conflict test here.</a>

    We haven’t heard back from you in a while, so I’m marking this thread as closed – we’ll be here if and/or when you are ready to continue.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Variations issue, can not add’ is closed to new replies.