Review tab not showing on menu

  • Resolved manjuhinduja

    (@manjuhinduja)


    3 years, 2 months ago

    Dear Sirs,
    I created the widget for my website, installed the elementor add on widget too.
    1. created page as Google reviews
    2. edited it with elementor
    3. added the add on widget
    4. went to appearance tab on wordpress and added the google review page on my top main menu. saved it too!
    The google review tab is not showing on the website.
    But when I am logged on into my WP admin and visit the site it is visible, once I log out, refresh the page I don’t see it on my website.
    Please help.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hello @manjuhinduja,

    Do you use any cache plugin?
    Here you can find a description what can cause the issue:
    https://www.trustindex.io/frequently-asked-questions/#widget-box-does-not-appear-unless-i-am-logged-in-to-my-wordpress-page

    If the above solution does not work, send me the plugin Troubleshooting tab content. You can find it at the top right corner of the plugin configuration page.

    Feel free to write to us, if you need further assistance,
    Dénes
    Trustindex

    Plugin Support tomwolf

    (@tomwolfhun)

    Hello @manjuhinduja ,

    As I have checked your page (https://sutrakaarweaves.com/google-reviews/) it seems to me you succededd, so I close the issue.

    Feel free to write to us if you need any assistance,
    Tom
    Trustindex

    Thread Starter manjuhinduja

    (@manjuhinduja)

    Thank you very much, I don’t know what happened but it came up on my site after few days.
    but I noticed another problem and have not found a solution.
    on desktop the website is fine, but when i view my website on the mobile below is the problem listed… dont know what to do.

    The home page has menu and cart , but when i go to the review page am unable to see the menu bar and cart. Its invisible but there, if you go and tap on that point it shows up.

    Any suggestions here?
    Thanks a lot!
    Regards,
    Manju

    Plugin Support tomwolf

    (@tomwolfhun)

    What type of editor are you using?
    Try to delete the whole block of the widget. Add a new block: maybe something like “text block”. Insert the shortcode there.

    Let me know the results,
    Tom

    Thread Starter manjuhinduja

    (@manjuhinduja)

    Dear Tom,

    1. using wp free version
    2. theme is ocean wp.
    3. I use elementor too.
    The menu was created from the tab appearances on wp.
    I am not a pro here, built my site step by step learning from Udemey class. ?? A complete novice here when it comes to coding. I do a cut and paste job if asked to do it ?? .

    I probably will take help from a friend who knows how to.

    the hamburger menu and shopping cart is invisible the review page and contact page.
    Shall keep you posted about this.
    Thank you for the support, appreciate it a lot!

    Regards,
    Manju

    Plugin Support tomwolf

    (@tomwolfhun)

    There is a post about inserting widgets with Elementor:
    https://www.trustindex.io/how-to-insert-your-widgets-code-into-your-site/ (in the middle of the page)

Viewing 6 replies - 1 through 6 (of 6 total)
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