‘Auto Apply Coupon’ not working

  • Resolved sandornemeth

    (@sandornemeth)


    3 years, 2 months ago

    Hi there,

    Is the ‘Auto Apply Coupon’ option still works? Did you have complaints lately that it stopped working?

    For me, the coupon is not automatically applied using the link in the email.
    It must be a compatibility issue with one of the plugins I use.

    I haven’t found relevant topics on this subject lately. Only 1-2 years old posts.

    Do you know anything, that could point me to the right direction?

    Thank you!
    Kind Regards
    Sandor

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    Hello @sandornemeth,

    Thank you for reaching out to us.

    We haven’t received any complaints regarding the auto coupon apply option. But it should work.

    Please let us know if you are using any other plugin that works on Woocommerce coupons or something like that?
    If yes, please deactivate it temporarily and check if the issue is resolved.

    Meanwhile, we will check the same and let you know if we find any issues.

    Let us know if you have any questions.

    Thread Starter sandornemeth

    (@sandornemeth)

    Thanks for the quick feedback!

    This is great.. I found out what caused the issue.
    I have ‘WooCommerce URL Coupons by SkyVerge’ and it has an option at the <Woocommerce> / <General> / <Hide coupon code field> section.

    See image for reference: https://prnt.sc/26cddew

    Once I unticked this option, ‘Auto Apply Coupon’ started working!

    Kind Regards
    Sandor

    Plugin Support CartFlows Team

    (@cartflows)

    Hello @sandornemeth,

    We are glad that your issue has been resolved.

    Say, if you have a minute, would you mind writing a review for us?
    Here is the link: https://www.ads-software.com/support/plugin/woo-cart-abandonment-recovery/reviews/#new-post

    Have a great day ahead ??

Viewing 3 replies - 1 through 3 (of 3 total)
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