Relay access denied

  • Resolved bambambam

    (@bambambam)


    2 years, 10 months ago

    dear developers,
    I encounter a lot of errors when using WP Mail SMTP together with Contact Form 7.
    Can you help me?
    Here the debug text:

    Versions:
WordPress: 5.8.3
WordPress MS: No
PHP: 7.4.3
WP Mail SMTP: 3.2.1

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP Error: The following recipients failed: [email protected]: : Relay access denied
Host: alfa3007.alfahosting-server.de
Port: 587
SMTPSecure: tls
SMTPAutoTLS: bool(true)
SMTPAuth: bool(false)

Server:
OpenSSL: OpenSSL 1.0.1t  3 May 2016

Debug:
Email Source: Newsletter
Mailer: Benutzerdefinierter SMTP-Server
PHPMailer was able to connect to SMTP server but failed while trying to send an email.
Email Source: Newsletter
Mailer: Benutzerdefinierter SMTP-Server
SMTP Error: The following recipients failed: [email protected]: : Relay access denied
Email Source: WP Mail SMTP
Mailer: Benutzerdefinierter SMTP-Server
PHPMailer was able to connect to SMTP server but failed while trying to send an email.
Email Source: WP Mail SMTP
Mailer: Benutzerdefinierter SMTP-Server
SMTP Error: The following recipients failed: [email protected]: : Relay access denied

SMTP Debug:

2022-01-18 13:26:43 Connection: opening to alfa3007.alfahosting-server.de:587, timeout=300, options=array()

2022-01-18 13:26:43 Connection: opened

2022-01-18 13:26:43 SERVER -> CLIENT: 220 alfa3007.alfahosting-server.de ESMTP Postfix (Debian/GNU)

2022-01-18 13:26:43 CLIENT -> SERVER: EHLO ig24.at

2022-01-18 13:26:43 SERVER -> CLIENT: 250-alfa3007.alfahosting-server.de250-PIPELINING250-SIZE 144703488250-ETRN250-STARTTLS250-AUTH PLAIN LOGIN250-AUTH=PLAIN LOGIN250-ENHANCEDSTATUSCODES250-8BITMIME250 DSN

2022-01-18 13:26:43 CLIENT -> SERVER: STARTTLS

2022-01-18 13:26:43 SERVER -> CLIENT: 220 2.0.0 Ready to start TLS

2022-01-18 13:26:43 CLIENT -> SERVER: EHLO ig24.at

2022-01-18 13:26:43 SERVER -> CLIENT: 250-alfa3007.alfahosting-server.de250-PIPELINING250-SIZE 144703488250-ETRN250-AUTH PLAIN LOGIN250-AUTH=PLAIN LOGIN250-ENHANCEDSTATUSCODES250-8BITMIME250 DSN

2022-01-18 13:26:43 CLIENT -> SERVER: MAIL FROM:<[email protected]>

2022-01-18 13:26:43 SERVER -> CLIENT: 250 2.1.0 Ok

2022-01-18 13:26:43 CLIENT -> SERVER: RCPT TO:<[email protected]>

2022-01-18 13:26:43 SERVER -> CLIENT: 454 4.7.1 <[email protected]>: Relay access denied

2022-01-18 13:26:43 SMTP ERROR: RCPT TO command failed: 454 4.7.1 <[email protected]>: Relay access denied

2022-01-18 13:26:43 CLIENT -> SERVER: QUIT

2022-01-18 13:26:43 SERVER -> CLIENT: 221 2.0.0 Bye

2022-01-18 13:26:43 Connection: closed

SMTP Error: The following recipients failed: [email protected]: <[email protected]>: Relay access denied
Viewing 1 replies (of 1 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @bambambam,

    Thanks for reaching out! You may see the ‘Relay Access Denied’ error due to incorrect user authentication and/or incorrect SMTP configuration.

    Please follow our documentation here and configure your WP Mail SMTP settings accordingly. You may reach out to your hosting support to confirm the correct settings.

    I hope this helps. Thanks!

Viewing 1 replies (of 1 total)
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