No hooks, No support and basics missing

  • as per title

    This plugin is an example of a great idea – without the implementation!!!

    They completely miss the basicswith this plugin (super basic- for example you can change the roles of Employee and Customer to whatever you like (Teacher/Student for example) however labels dont reflect across the app. You cannot limit the number of appointments someone makes (for example if you want to give freebies away and limit who books) etc etc… its meant to integrate with other plugins – it

    Support does not exists- with messages like “great idea, add it as a suggestion” or “it doesnt do that” or “you can ask a developer to do that” (to this effect)

    No Hooks absolutely no hooks at all, so you;re directed to customise the plugin yourself.. but there is no documentation nor hooks..

    dont fall for the make-up.. stick to plugin that does what it says on the tin!

    • This topic was modified 3 years, 1 month ago by Saaf.
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  • Plugin Author ameliabooking

    (@ameliabooking)

    Thank you for your feedback.

    We’re sorry to see you’re not satisfied with what Amelia has to offer. The full version of the plugin does not yet have hooks, nor do we provide source code for the plugin, but we’re always available for pre-purchase questions, where we truthfully tell you what is and is not possible with the plugin. That is going to change in the upcoming months, though, as we plan to include white-label in Developer licenses.

    We do not have developers’ documentation or documentation for customizing the back-end of the plugin, so that’s why you weren’t able to find that. Once we do release white-label, that documentation will, of course, be provided also.

    Support exists for existing features, and possible workarounds in the plugin, but if you asked our agents to deliver something that doesn’t exist in the plugin, they weren’t able to assist you, unfortunately, so that’s why we do appreciate good suggestions, and we do forward them to our developers for review.

    We appreciate your feedback, and we’re certainly moving forward to making Amelia more useful for developers.

    Kind regards.

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