Backup hang

  • Resolved douglockyer64

    (@douglockyer64)


    2 years, 10 months ago

    [STEP] [2022-01-25 20:05:47] Looking for PHP CLI executable file.
    [WARN] [2022-01-25 20:05:47] Could not find proper PHP CLI executable, this process may be unstable.
    [WARN] [2022-01-25 20:05:47] PHP CLI file cannot be executed due to unknown reason.
    [STEP] [2022-01-25 20:05:47] Initializing backup…
    [INFO] [2022-01-25 20:05:47] Backup & Migration version: 1.1.9
    [INFO] [2022-01-25 20:05:47] Site which will be backed up: ***site_url***
    [INFO] [2022-01-25 20:05:47] PHP Version: 7.2.32
    [INFO] [2022-01-25 20:05:47] WP Version: 5.7.5
    [INFO] [2022-01-25 20:05:47] Web server: Apache
    [INFO] [2022-01-25 20:05:47] Max execution time (in seconds): 259200
    [INFO] [2022-01-25 20:05:47] Max rows per query (this site): 300
    [INFO] [2022-01-25 20:05:47] Checking if backup dir is writable…
    [INFO] [2022-01-25 20:05:47] Initializing custom error handler
    [SUCCESS] [2022-01-25 20:05:47] Yup it is writable…
    [STEP] [2022-01-25 20:05:47] Scanning files…
    [STEP] [2022-01-25 20:06:37] Checking free space, reserving…
    [INFO] [2022-01-25 20:06:37] Requires at least 1536193616 bytes. [1.43 GB]
    [INFO] [2022-01-25 20:06:37] Disk free space function is disabled by hosting.
    [INFO] [2022-01-25 20:06:37] Using dummy file to check free space (it can take some time).
    [DOWNLOAD GENERATED] File downloaded on (server time): 2022-01-25 20:06:53
    [DOWNLOAD GENERATED] Last update (seconds): 66 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2022-01-25 20:05:47

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter douglockyer64

    (@douglockyer64)

    I’m trying to backup my wordpress site and I get this error reprot

    Plugin Author iClyde

    (@iclyde)

    Hi @douglockyer64

    The issue is related to your Web Server timeout setting.
    It seems like time limit is set to 60 seconds.

    If your server is not quick enough, it can’t calculate the size in 60 seconds.

    Possible solutions for that issue:
    a) Increase your Apache Web Server timeout limit (KeppAliveTimeout)
    b) Increase hard limit of your php.ini file (max_execution_time)
    c) Try to split your backup into parts, to make the size smaller
    – E.g. backup only database + uploads only, then plugins etc
    d) If you would like to try “c)” option, please change backup method:
    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Save that section
    4. Force stop both processes: https://prnt.sc/1trv1tm
    5. Try again ??

    You should be able to modify these values via cPanel as well.

    Kind regards
    iClyde – Tech Support

    Plugin Author iClyde

    (@iclyde)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you ??

Viewing 3 replies - 1 through 3 (of 3 total)
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