Subtotal & Total not updating for BXGY

  • Resolved stellarspacesg

    (@stellarspacesg)


    2 years, 10 months ago

    Hi there,

    I am currently using the Woo discount rules premium to create a Buy X Get Y discount.
    What we want to create is a ‘Buy 2 Get The Cheapest One Free’ recursive discount. (Specific to the ‘Bed Linen category’ only)

    However, we are facing an issue because the 2nd Product (which is supposed to be free), reflects a $0 Pricing but it’s subtotal still shows the original sales price. This leads to the Total Cart Price being wrong too

    Image of cart & the subtotal not updating :
    https://ibb.co/Wp6pHzX

    Image of our settings for the discount rules :
    https://ibb.co/M9j0sL7

    Appreciate your kind assistance for this matter!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    Thanks for the screenshots.

    Can you please give it a try by enabling “Do you have custom prices set using another plugin or custom code?” from our setting tab.

    This setting might be helpful when you have custom prices for your product set.

    Hope this helps in resolving the issue!

    Thanks
    Team Flycart

    Thread Starter stellarspacesg

    (@stellarspacesg)

    Hi,

    Thank you very much for your attention on this matter.

    Unfortunately, after enabling the “Do you have custom prices set using another plugin or custom code?” setting, we are still facing the same issue. The calculations works sometimes when there are 3 or more Bedlinen items in the cart. However, it does not work when there is only 2 bedlinen in the cart.

    Appreciate your assistance.

    Thank you!

    Hi

    Thanks for giving it a try.

    Can you please open a support ticket here–> https://www.flycart.org/support with elaborate details of your site so that we can quickly have a check and assist accordingly?

    Thanks
    Team Flycart

Viewing 3 replies - 1 through 3 (of 3 total)
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