Your plugin says Active: 3499 Yet Google Says Your API Sent 460
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Your plugin says Active: 3499 Yet Google Says Your API only sent 460 products.
Google:
Your plugin says Active: 3499 Yet Google Says Your API Sent 460Your plugin:
https://www.awesomescreenshot.com/image/20885357?key=37f58adbc1e3a3121c58101053bdecea
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Hello @joyryde ,
Thanks for sharing the System Status Report.
I believe you are using “Product Feed PRO for WooCommerce” to create a custom XML feed. Since this is a third-party plugin we can’t say for sure how this will work with Google Listing & Ads.
To investigate further please try to sync all products manually from this URL:
https://nomadicsupply.com/wp-admin/admin.php?page=connection-test-admin-pageusing “Sync all products” button:
Link to image: https://d.pr/i/pI7yJDIf the products are still not synced properly, please create a ticket and share the Google Listing & Ads logs with us. You will find the logs under WooCommerce > Status > Logs page.
Also, refer to this thread so that we can understand the context better.
Thank you ??
Hi,
We were told to provide a supplemental feed to Google Merchant Center because your plugin isn’t providing Google with all 3000+ products that we sell, so we have to supplement your API with the “Product Feed PRO for WooCommerce” xml feed and it makes up for your plugins flaws and missing products. The xml feed provides Google Merchant Center with 100% of our products perfectly; the only reason we wanted to switch to your plugin is for instant updates to our products, rather than only once every 24 hours. Unfortunately because your plugin hasn’t worked for 7 months, we have no choice but to provide Google with 2 feeds.
I clicked the sync all button 3 times per your request and it returned this page all 3 times:
There has been a critical error on this website. Please check your site admin email inbox for instructions. Learn more about troubleshooting WordPress.There was no email from wordpress in our inbox.
Google’s API team says your plugin is now only showing them 295 products whereas our xml feed plugin had provided them with 3,778. It looks like when we remove the supplemental product xml feed that we use to deal with all of the issues with your plugin, your plugin adds the products back into Google Merchant Center. This doesn’t solve the issue however, because all 3800 products are fully approved and are active in Google Shopping Ads with the XML feed, yet your plugin has hundreds of products that are not approved due to the plugins flaws with syncing proper product data:
Regarding the “There has been a critical error on this website. Please check your site admin email inbox for instructions.”, no email was ever received, tested 5 times. The error that this plugin causes is:
2022-02-01T04:46:24+00:00 CRITICAL Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in /home2/joyryde/nomadicsupply.com/wp-includes/meta.php on line 1176I was able to get around it by using Async.
Do you have both extensions active and syncing? Yes, if we didn’t, we’d have no products in Google Shopping because the plugin has so many issues.
Regarding the logs, your plugin has a ton of entries, most of which look something like this:
2022-01-31T00:14:57+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\WCProductAdapter::map_product_categories Product category (ID: 5933): ["Water System Components > Water Purifiers","Water System Components"]. 2022-01-31T00:14:57+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\WCProductAdapter::map_product_categories Product category (ID: 5933): ["Water System Components > Water Purifiers","Water System Components"].
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