Password Reset Link is not working

@abhiverma

You can try this work around with email landing page:

https://github.com/MissVeronica/um-landing-page-for-email-links

Thanks for the help, but the given solution didn’t work. Facing the same issue still. When I click on the reset password link it redirect to “UM Landing Page” after that when I click on reset password then It shows the same issue as it was.

@abhiverma

Try to clear the site cookies in your browser.

Tried but still not working …

@abhiverma

Try to find out if this is a Theme or Plugin conflict.

https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test

Couldn’t find conflict issue. Have tested with plugin and themes.

@abhiverma

Do you have any web hosting caching active?

https://docs.ultimatemember.com/article/1595-caching-problems

Thanks a lot the problem was hosting cache …. loved quick support ??

Need one more help, Password placeholder is missing for reset password

Hi @abhiverma

You can try adding this code snippet to add placeholder to the New Password field in the reset password form:

add_filter("um_predefined_fields_hook","um_012822_new_password_placeholders",99999);
function um_012822_new_password_placeholders( $fields ){
    
    if( isset( $_REQUEST['act'] ) && "reset_password" == $_REQUEST['act'] ){
        $fields['user_password']['placeholder'] = 'Enter a password';
    }

    return $fields;
}

You can add the code to your theme/child-theme’s functions.php file or use the Code Snippet plugin to run the code.

Regards,

Thank you so much, Have a good day ??