There are no reviews on your Tripadvisor platform.

  • Resolved jeroen

    (@jeroenpanjer)


    3 years ago

    Get error message “There are no reviews on your Tripadvisor platform.”

    Interestingly enough, under step 1, when I disconnect and connect Tripadvisor url again, under “See a Tripadvisor reviews Widget example below:” it does show the latest few Tripadvisor reviews.

    Screenshots:
    https://postimg.cc/6T1hGwNS
    https://postimg.cc/rzSrqkwx

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • samuel1712

    (@samuel1712)

    Tengo el mismo problema. Y ya son varios los que tenemos este problema.

    simonecaramanno

    (@simonecaramanno)

    Hi, I disconnected the tripadvisor account and reconnected. now works. I guess it was a tripadvisor problem considering that in recent days it was down.

    Plugin Support Adam from Trustindex

    (@adam140299)

    Hello everyone!

    There were some changes on Tripadvisor parent website, the data management was changed. We have adapted these changes to our system, so you can try to connect your Tripadvisor account from now.

    Thank you for your patience! ??

    Feel free to write us, if you need more assistance,
    Adam
    Trustindex

    Thread Starter jeroen

    (@jeroenpanjer)

    Thank you for the quick fix! Amazing support!

    Plugin Support Adam from Trustindex

    (@adam140299)

    Thank you @jeroenpanjer!

    It’s pleasure for us!

    Adam,
    Trustindex

Viewing 5 replies - 1 through 5 (of 5 total)
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