• Hi there,
    I’ve two users on my Website, one is superAdmin and the other is Editor.

    I’ve set the upload_max_filesize to 16 MB because 2 MB is not enough, this new setting has been applied only to the superAdmin user, but if I go in the “Upload new media tab” with my Editor account I see “Maximum file size: 2 MB”.

    How could I fix this issue?

    Many thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Please check if you have multiple php.ini or .user.ini files.
    Multiple .ini files can cause conflict of PHP values.

    Thread Starter phex

    (@phex)

    Checked, I’ve tried to create a new php.ini file, cause there wasn’t any .ini among the files, with new “upload_max_filesize” rules and nothing changed.

    create a phpinfo.php file under your domain with below code:

    <?
    phpinfo();
    ?>
    

    Then view the page in browser and search for “post_max_size” and “upload_max_filesize”. They should reflect the actual value live for your account.

    Thread Starter phex

    (@phex)

    Already done, phpinfo says 32M for both post_max and upload_max.
    If I login as Admin I find the correct max file size but as Editor the max size is still 2M…

Viewing 4 replies - 1 through 4 (of 4 total)
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