The Key is invalid.

  • Resolved bilchamberlin

    (@bilchamberlin)


    2 years, 9 months ago

    Hello,

    I downloaded the certificate from the WP Force setting page and in it are 5 files:

      certificate.crt
      fullchain.crt
      order
      private.pem
      public.pem

    Importing those to my host, Media Temple I am asked to paste into three fields.
    (I open these with text app.copy and paste)

      Key field (I am pasting in the private.pem)
      Certificate field (I am pasting in the certificate.crt)
      CA/Chain certificate field (I am pasting in the fullchain.crt)

    After doing this the alert on the page says “The Key is invalid.”

    please help, thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author WebFactory

    (@webfactory)

    Hi,
    Sorry to hear you’re having problems.

    Unfortunately, we can’t provide support for the PRO version in this forum. Please contact us via email or the contact widget in the plugin. Thank you for understanding.

Viewing 1 replies (of 1 total)
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