• Resolved kt2g10

    (@kt2g10)


    Hi,

    I try using the “backup now” function.

    But everytime I initiate the command, the backup freezes a quarter of the way and the message below reads:

    “next resumption: 1 (after – xxxxs)”

    I also found the last message on the log file to read:

    “possibly approaching split limit”

    How can I fix this?

    Thank you for your help in advance.

    Kal

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you also send us a copy of the backup log?
    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter kt2g10

    (@kt2g10)

    Hi,

    Thanks for the response.

    Here is the Dropbox link:
    https://www.dropbox.com/s/u1kairu93tqq83h/log.220b6ed803b4.txt?dl=0

    I look forward to your advice!

    Thread Starter kt2g10

    (@kt2g10)

    Hi,

    It has been a week since my I messaged.

    Have you had a chance to look at the file log?

    Kal

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Apologies, we’ve recently released new versions of the plugin. Have you already updated? If yes and still get the same issue, can you send us again a new log?

    Thanks,
    Bryle

    Thread Starter kt2g10

    (@kt2g10)

    Hi,

    Thanks for the response.

    I’ve got the latest Updraft as far as I’m aware (version 1.22.8).

    Still no luck. Automatic daily backups still aren’t happening and the manual back up freezes half way.

    I’ve attached my most recent log:

    https://www.dropbox.com/s/jj51h43cvx3najw/log.33383f65484d.txt?dl=0

    What could be the issue?

    I look forward to your advice!

    Kal

    Thread Starter kt2g10

    (@kt2g10)

    Hi,

    It’s been 4 days since my last message.

    What do you think of the log?

    I look forward to your advice!

    Kal

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Apologies for the late reply.

    Can you update to version 1.22.11? Also reduce the archive split size to 25mb. This can be found under UpdraftPlus “Settings” tab > Show expert settings.

    Thanks,
    Bryle

    Thread Starter kt2g10

    (@kt2g10)

    Hi,

    Apologies for the late reply. I have been away from this project for a while. This issue has not been resolved.

    I’ve updated to the latest version and split the archive to 25mb.

    The backup initiates but does not complete.

    Please could you offer any other advice?

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
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