SMTP Send Error with wrong customer mail

  • Felix

    (@batcop)


    3 years ago

    Hey guys, we had an issue a few times already. When a customer enters a wrong email address e.g. .cmo instead of .com we will not even get the New Order email for this order, because we have an invalid reply to mail.

    here is the error message:
    [WeihrauchWelt]: Neue Bestellung #32546
    L?schen | Anzeigen | Session-Transkript | Erneut senden
    [email protected] Invalid “Reply-To” e-mail address “[email protected]” Not found, check status column for more info. 15. February 2022 8:10

Viewing 7 replies - 1 through 7 (of 7 total)
  • A.Tariq

    (@arsalantariq)

    @batcop Hi,

    Hope you are doing good.

    let me reproduce this on my test website, but can you let me know about the order? are you talking about woocommerce order? when anyone enter the wrong email you didn’t even get a new order email?

    Thread Starter Felix

    (@batcop)

    when the receipient mail of the customer is wrong, i do not even get my new order mail from that order.

    hotmask

    (@hotmask)

    Dear,
    Post SMTO can work with Cloudflare?
    I try multi times but no work.
    I reset the plugin but no work.
    What I need to do to work well or I can not use the SMTP when the site to be over the Cloudflare service?
    Thnaks for all help!
    S.

    A.Tariq

    (@arsalantariq)

    @batcop for order you are using woo-commerce, right?

    Thread Starter Felix

    (@batcop)

    yes

    A.Tariq

    (@arsalantariq)

    @batcop Thanks, I will reproduce it on my test site and if found any issues I will fix them and release an updated plugin as soon as possible.

    Thanks

    Plugin Support M Haseeb

    (@haseeb0001)

    @batcop

    Kindly update the plugin to this version 2.1.1, this may resolve the issue.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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